Senior iOS Software Engineer, Community Support Platform - Chatbot

Join arenaflex, a global community-driven platform, as a Senior iOS Software Engineer on our Community Support Platform (CSP) team. We're revolutionizing customer service with AI-driven chatbots, and we're looking for talented engineers to help us shape the future of user experience. As a key member of our team, you'll collaborate with cross-functional teams to design, develop, and launch innovative products that empower our global network of Community Support ambassadors.

The Community You Will Join

arenaflex's CSP is a critical system that drives our customer support operations, utilizing cutting-edge technology to deliver exceptional customer service with high efficiency. Our Chatbot Product team is focused on providing a seamless user experience by combining AI capabilities with the expertise of our support ambassadors. As part of this vision, we're harnessing AI to revolutionize Airbnb's approach to customer service.

The Difference You Will Make

As a Senior iOS Software Engineer on our CSP team, you'll play a significant role in shaping the technical vision and delivering flexible, efficient, and scalable solutions. You'll work in a team of talented and diverse software engineers to create innovative user experiences for AI-driven customer service products. Your expertise will be essential in driving the development cycle, from technical design to launch, and nurturing a culture of technical quality from design to production operations.

A Typical Day

As a Senior iOS Software Engineer on our CSP team, you can expect to:

• Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy
• Drive, lead, and contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch
• Review code and design docs, giving feedback on product specs and mocks
• Nurture a culture of technical quality from design, through code review, to production operations

Your Expertise

To succeed in this role, you'll need:

• 5+ years' experience developing iOS applications at scale with a high volume of users, with an eye for visual details
• Expertise in Swift or Objective-C, UIKit, and SwiftUI, as well as knowledge of UI architecture and UI performance
• Strong product sense and a passion for UI and UX product development, with the ability to effectively communicate with non-technical partners
• Demonstrated ability to proactively collaborate with Product Management, Design, Data, and other iOS, Android, and Web Engineers
• Passion for continuous learning and innovation in the mobile industry
• Experience with chatbot/AI product would be a plus
• Love for collaborating via code reviews and architecture discussions, and a motivation to improve teammates' productivity
• Bachelor's and/or Master's/PhD degree, preferably in CS, or equivalent experience

Your Location

This position is US-Remote Eligible, with occasional work at an arenaflex office or attendance at offsites, as agreed to with your manager. You must live in a state where arenaflex, Inc. has a registered entity. Please check our up-to-date list of excluded states before applying.

Our Commitment To Inclusion & Belonging

arenaflex is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services, and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range

$185,000-$223,000 USD If you're passionate about revolutionizing customer service with AI-driven chatbots and want to join a global community-driven platform, apply now to become a Senior iOS Software Engineer on our Community Support Platform team at arenaflex.

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Why arenaflex?

arenaflex is a global community-driven platform that connects people from all over the world. We're a company that values diversity, inclusion, and belonging. Our mission is to provide a seamless user experience for our global network of Community Support ambassadors, utilizing cutting-edge technology to deliver exceptional customer service with high efficiency.

What We Offer

* Competitive salary and benefits package

• Opportunity to work on cutting-edge AI-driven chatbot products
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible work arrangements, including remote work options
• Access to the latest technologies and tools
• Recognition and rewards for outstanding performance

Join Our Community

If you're passionate about revolutionizing customer service with AI-driven chatbots and want to join a global community-driven platform, apply now to become a Senior iOS Software Engineer on our Community Support Platform team at arenaflex. Apply for this job