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Experienced Full Stack Enterprise Customer Engineer – Cloud AI Infrastructure Optimization

Remote Full-time Live

At arenaflex, we're revolutionizing the way businesses transform and build what's next for their organization with cutting-edge technology constructed in the cloud. Our products are engineered for security, reliability, and scalability, running the entire stack from infrastructure to applications to devices and hardware. As part of an entrepreneurial team in this rapidly evolving industry, you'll play a key role in understanding the needs of our clients and help shape the future of companies of all sizes as they leverage AI to connect with customers, employees, and partners.

About the Role

We're seeking an experienced Full Stack Enterprise Customer Engineer to join our team, focusing on cloud AI infrastructure optimization. As a key member of our customer-facing team, you'll identify and assess large-scale AI opportunities that can benefit from AI-optimized infrastructure. You'll help clients leverage accelerators within their overall cloud strategy by assisting in running benchmarks for current models, finding opportunities to apply accelerators for new models, developing migration paths, and assisting with research fees to optimize performance. Alongside this process, you'll work closely with internal Cloud AI teams to remove roadblocks and shape the future of services.

Key Responsibilities

* Identify and assess large-scale AI opportunities that can benefit from AI-optimized infrastructure

  • Help clients leverage accelerators within their overall cloud strategy by:

+ Assisting in running benchmarks for current models + Finding opportunities to apply accelerators for new models + Developing migration paths + Assisting with research fees to optimize performance

  • Work closely with internal Cloud AI teams to remove roadblocks and shape the future of services
  • Collaborate with clients to understand their needs and develop tailored solutions
  • Develop and maintain strong relationships with clients, internal stakeholders, and cross-functional teams
  • Stay up-to-date with industry trends, best practices, and emerging technologies to provide expert guidance to clients

Essential Qualifications

* Bachelor's degree in Computer Science, Mathematics, or a related technical field, or equivalent relevant experience

  • 5+ years of experience in cloud infrastructure, with a focus on AI and machine learning
  • Experience in building and operationalizing machine learning models
  • Experience delivering technical presentations while leading detailed discovery and planning sessions aligned with client needs and defined scope and success metrics

Desired Qualifications

* Experience in education and fine-tuning large models (e.g., image, language, segmentation, recommendation, genomics) with accelerators

  • Experience running MLPerf benchmarks
  • Experience with performance profiling tools (e.g., TensorFlow profiler, PyTorch profiler, TensorBoard)
  • Experience in distributed learning and optimizing performance vs. costs
  • Experience designing and architecting large-scale infrastructure farms for professional AI use cases
  • Ability to interact with C-level or senior business leaders and influence decisions

About arenaflex

arenaflex is a leading provider of cloud-based infrastructure, platform, and business solutions that help organizations digitally transform their business. We deliver enterprise-grade solutions that leverage arenaflex's cutting-edge technology – all on the cleanest cloud in the industry. With a presence in over 200 countries and territories, arenaflex is the trusted partner for businesses looking to drive growth and solve their most critical business challenges.

Career Growth Opportunities and Learning Benefits

At arenaflex, we believe in investing in our employees' growth and development. As a Full Stack Enterprise Customer Engineer, you'll have opportunities to:

  • Work on high-profile projects with top clients
  • Collaborate with cross-functional teams to develop innovative solutions
  • Attend industry conferences and workshops to stay up-to-date with the latest trends and technologies
  • Participate in training programs and workshops to enhance your skills and knowledge
  • Contribute to the development of arenaflex's cloud AI infrastructure optimization strategy

Work Environment and Company Culture

arenaflex is a dynamic and entrepreneurial company that values innovation, collaboration, and customer satisfaction. Our team is passionate about delivering exceptional results and making a meaningful impact on our clients' businesses. We offer a flexible and supportive work environment that encourages creativity, experimentation, and continuous learning.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary range of $125-$175, plus bonus, equity, and benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and applicable education or training. Your recruiter can provide more information about the specific salary range for your chosen location during the hiring process.

How to Apply

If you're a motivated and experienced professional looking to join a dynamic team and make a meaningful impact on the cloud AI infrastructure optimization space, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply for this job

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