Experienced Data Entry Keyer – Customer Service and Administrative Support
At arenaflex, we're a dynamic and respected Development and Construction firm that has earned its reputation by building with integrity and quality since 1987. Our commitment to excellence is reflected in the quality of services we provide throughout the construction process, which is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. We pride ourselves on offering flexibility in Delivery Methods for all phases of the work, allowing us to adapt to each unique situation and phase.
As a data entry keyer at arenaflex, you'll be part of a functional team that focuses on getting things right the first time around. You'll work independently, with minimal supervision, to read our work orders, shipping orders, and other customer service documents, and enter data from them into our computer systems. Your job is integral to the smooth operating of our company, as you verify the information before you enter it, and you key it in so it is consistent in format.
Job Description
We're seeking an experienced data entry keyer to join our team. As a key member of our administrative support team, you'll be responsible for:
Key Responsibilities
- Read customer and shipping orders submitted in person, via the print catalog, and online; decipher handwriting that can be hard to read
- Key data into specific Microsoft Excel fields (much of the work for the online orders should already be done for you); 10 percent of orders tend to be in person, 15 percent via catalog, and the rest online
- Read and key in data from other source documents
- Verify that the data is accurate before you enter it
- Ensure that data is consistent throughout the system (example: if a customer has moved to a new address, you would check that the new address is in other pertinent places in the system)
- Report any data errors or anomalies to your supervisor
- Keep accurate and updated logs of ongoing work
- Perform filing, copying, and other administrative duties for about three hours per day; expect to spend about five hours daily on data entry keying
Job Skills & Qualifications
Required
- Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
- Reading comprehension
- Critical thinking
- Organization
- Good communication skills
- Patient for repetitive work
Preferred
- Reading knowledge of English (about 5 to 10 percent of our orders are also in Spanish)
- One to two years of experience with data entry and/or filing
- Social perceptiveness
- Service orientation