Experienced Inside Sales Specialist – Live Chat and Email – Industrial Products and Solutions

Welcome to arenaflex: A Leader in Industrial Products and Solutions

With 19 service centers nationwide, arenaflex is North America’s leading supplier and fabricator of “Hole Products”, including Perforated and Expanded Metals, Wire Mesh and Designer Metals, as well as a complete line of Metal Grating and Flooring Products. Our company has a rich history of providing top-quality products and exceptional customer service to a wide variety of industries and applications. We are now seeking an experienced Inside Sales Specialist to join our team and contribute to our continued success.

Job Overview

The Inside Sales Specialist is responsible for developing relationships with customers, gathering requirements, and negotiating terms to provide products to a diverse range of industries and applications. This is a great B2B professional sales opportunity with a large base of repeat customers, and the primary focus will be on digital communications – live chat and email with customers. Whether you are a recent college graduate or an experienced sales professional, we welcome candidates with enthusiasm to serve our customers and provide them with the best possible solutions.

Responsibilities

• Develop and maintain relationships with existing customers via phone calls, emails, and live chat to ensure customer satisfaction and identify new sales opportunities
• Identify and investigate customer requirements and provide solutions to meet their needs, including making accurate, rapid cost calculations to provide customers with quotations
• Negotiate the terms of agreements and close sales to meet or exceed sales targets
• Provide superior customer service to increase sales opportunities and advise on forthcoming product developments and upsell special promotions
• Check quantities in inventory and order progress with suppliers to ensure timely delivery of products
• Gather market and customer information to provide feedback on future buying trends and identify new markets and business opportunities
• Aim to meet or exceed sales targets and contribute to the growth and success of the company

Qualifications

To be successful in this role, you will need:

• A degree in Business Administration, Marketing, or equivalent sales experience preferred
• An enthusiastic sales professional with industrial/technical product sales, B2B sales, or strong customer service experience
• Strong math skills and the ability to learn technical product applications
• Computer proficiency including MS Word, Excel, and ability to type 40 WPM
• Excellent communication skills, both verbal and written, with the ability to communicate complex product information to customers
• Strong team player with the ability to prioritize and multi-task in a fast-paced sales environment
• Ability to demonstrate creativity and initiative in a sales environment and think outside the box to provide innovative solutions to customers
• High level of professionalism with strong attention to detail and ability to work in a dynamic and constantly changing environment

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. We provide weeks of personalized training to learn our products and our business, so that our sales professionals are knowledgeable and well-equipped to be successful. You will have the opportunity to work with a experienced team of sales professionals and learn from the best in the industry. We also offer a range of career growth opportunities, including promotions, lateral moves, and professional development programs.

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced work environment that is committed to providing a positive and supportive workplace culture. We value diversity, equity, and inclusion, and we are proud to be an equal opportunities employer. Our company culture is built on a foundation of respect, integrity, and teamwork, and we strive to create a work environment that is engaging, challenging, and rewarding for all employees.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a generous benefits package with:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Quarterly recognition incentives
• Company-provided disability/life insurance

We also offer a range of perks, including a dynamic and supportive work environment, opportunities for career growth and development, and a comprehensive training program to help you succeed in your role.

Conclusion

If you are a motivated and enthusiastic sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity to join the arenaflex team. With a strong foundation of customer service, sales, and product knowledge, you will be well-equipped to succeed in this role and contribute to the growth and success of our company. Don’t miss out on this opportunity to join a dynamic and fast-paced team and take your career to the next level. Apply now to become a part of the arenaflex team and start building a successful and rewarding career in sales.