Experienced Customer Service & Sales Representatives - Work from Home Opportunity at arenaflex
Join arenaflex's Dynamic Team and Unlock Your Potential
Are you a customer service enthusiast with a passion for sales? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further! arenaflex, a global leader in digital business services, is seeking experienced Customer Service & Sales Representatives to join our team and work from the comfort of their own homes.
About arenaflex
arenaflex is a global, digital business services company that delivers cutting-edge, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of Working with arenaflex
* Paid Training to help you develop your skills and expertise
- Competitive Wages to recognize your hard work and dedication
- Full Benefits, including Medical, Dental, Vision, 401k, and more, to ensure your well-being and security
- Paid Time Off to recharge and refocus
- Employee wellness and engagement programs to support your mental and physical health
Teleperformance and You
At arenaflex, we believe in a balanced high-tech and high-touch approach, blended with deep industry and geographic expertise, to make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and we're inspired to deliver only the best in all that we do. As a Customer Service & Sales Representative, you will become a key contributor in making that happen.
Responsibilities
As a Customer Service & Sales Representative, your responsibilities will include:
- Fielding customer inquiries and finding innovative ways to respond to varying questions, issues, and concerns
- Connecting with customers via phone, email, chat, and/or social media to resolve their questions or concerns
- Calmly attempting to resolve and de-escalate any issues
- Escalating interactions when necessary and appropriate
- Responding to requests for assistance and/or processing payments
- Tracking all call-related information for auditing and reporting purposes
- Providing feedback on call issues
- Meeting sales objectives as defined
Qualifications
We're looking for fearless individuals who are inspired to deliver only the best in all that they do. To be successful in this role, you will need:
- 6 months of customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer systems
- Proven oral and written communication skills
- 6 months of Call Center experience, preferred
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
- 6 months of sales experience minimum
- Ability to work independently
- Ability to work in a constantly changing and fast-paced environment
- Ability to stay composed and objective
- Strong listening skills
- Superior negotiating skills
Work from Home Requirements
To work from home, you will need:
- Internet Requirements:
+ Minimum subscribed download rate equal to or exceeds 15.0 Mbps + Minimum subscribed upload rate equal to or exceeds 5.0 Mbps + ISP must have no packet loss and ping under 50ms + Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN + Proof of internet speed required
- Clean and quiet workspace
Be Part of Our arenaflex Family
At arenaflex, it's our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
arenaflex is an Equal Opportunity Employer
Employment Type: FULL_TIME
If you're ready to take your career to the next level and join a dynamic team of customer service and sales professionals, apply now to become a Customer Service & Sales Representative at arenaflex! Apply for this job