Experienced Specialty Pharmacy Technician - Data Entry Transplant Professional for High-Impact Customer Service Role in arenaflex

Introduction to arenaflex and the Role

arenaflex is a leading healthcare organization dedicated to bringing heart to every moment of health. We are seeking an experienced and skilled Specialty Pharmacy Technician to join our CarePlus/Specialty Mail Order Pharmacy team in Smyrna, GA. As a Pharmacy Technician in this high-impact, customer service role, you will play a crucial part in helping others on the path to better health, and your work will directly affect the lives of others. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.

Key Responsibilities

As a Specialty Pharmacy Technician - Data Entry Transplant at arenaflex, your key responsibilities will include:

• Routing questionable prescriptions to the pharmacist for completion
• Making outbound calls/faxing physicians for prescription clarification, substitutions, and formulary changes
• Working in a high production environment where you will need to multitask between patient referrals while maintaining excellent customer service
• Utilizing strong computer skills to accurately and efficiently complete data entry tasks
• Collaborating with the Specialty Mail Order team to ensure seamless and effective operations
• Providing exceptional customer service to patients, prescribers, and other stakeholders

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• 1+ years of experience as a Pharmacy Technician
• Pharmacy Tech Certified in the state of GA
• Verifiable High School diploma, GED, or equivalent
• Strong written and oral communication skills
• High levels of reliability, accuracy, professionalism, customer focus, team orientation, and problem-solving abilities

Preferred Qualifications

While not required, the following preferred qualifications will be considered an asset:

• Specialty pharmacy experience
• Call center experience
• Prescription adjudication experience in order to communicate with prescribers regarding case status and assess prescription claim issues

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong computer skills, including proficiency in data entry and other software applications
• Excellent customer service skills, with the ability to communicate effectively with patients, prescribers, and other stakeholders
• Ability to work in a fast-paced, high production environment while maintaining attention to detail and accuracy
• Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions
• Ability to work collaboratively as part of a team, with a strong focus on teamwork and customer service

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to providing our employees with opportunities for career growth and development. As a Specialty Pharmacy Technician, you will have access to a range of training and development programs, including:

• Comprehensive onboarding and training program to ensure your success in the role
• Ongoing training and development opportunities to enhance your skills and knowledge
• Opportunities for career advancement and professional growth within the organization
• A supportive and collaborative work environment that encourages learning and development

Work Environment and Company Culture

At arenaflex, we pride ourselves on our positive and supportive work environment. Our company culture is built on the following values:

• A commitment to diversity, inclusion, and belonging
• A focus on teamwork and collaboration
• A passion for delivering exceptional customer service
• A dedication to innovation and excellence

We believe that our employees are our greatest asset, and we strive to create a work environment that is engaging, challenging, and rewarding. We offer a range of perks and benefits, including:

• Comprehensive benefits package, including medical, dental, and vision insurance
• Wide-ranging list of supplemental benefits and discount programs
• 16 paid days off for employees, plus paid holidays
• Opportunities for professional growth and development

Compensation and Benefits

The typical pay range for this role is between $17.00 and $27.90 per hour, depending on experience and location. We also offer a range of benefits, including:

• Comprehensive benefits package, including medical, dental, and vision insurance
• Wide-ranging list of supplemental benefits and discount programs
• 16 paid days off for employees, plus paid holidays
• Opportunities for professional growth and development

COVID Requirements

arenaflex requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment.

Conclusion

If you are a motivated and skilled Pharmacy Technician looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity at arenaflex. With our commitment to diversity, inclusion, and belonging, and our focus on delivering exceptional customer service, we believe that we offer a unique and rewarding work environment. Don't miss out on this opportunity to join our team and make a difference in the lives of others. Apply today!