Experienced Customer Service & Sales Representatives - Work from Home Opportunity with arenaflex
At arenaflex, we're a global, digital business services company that's passionate about delivering the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
About arenaflex
arenaflex is a company that's dedicated to making people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and we're inspired to deliver only the best in all that we do. Our team is made up of talented individuals who are passionate about customer service and sales, and we're looking for like-minded individuals to join our team.
Benefits of Working with arenaflex
As an arenaflex employee, you'll enjoy a range of benefits that will make you feel valued and supported. These include:
- Paid Training to help you develop your skills and knowledge
- Competitive Wages that reflect your hard work and dedication
- Full Benefits, including Medical, Dental, Vision, 401k, and more
- Paid Time Off to relax and recharge
- Employee wellness and engagement programs to help you stay healthy and happy
Teleperformance and You
At arenaflex, we believe that our employees are the key to our success. We're looking for talented individuals who are passionate about customer service and sales, and who are eager to learn and grow with our company. As a customer service and sales representative, you'll be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same.
Did You Know?
Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company. At arenaflex, the sky is the limit! We offer a range of career growth opportunities and learning benefits to help you develop your skills and knowledge.
Responsibilities
As a customer service and sales representative, your responsibilities will include:
- Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns
- Calmly attempting to resolve and de-escalate any issues
- Escalating interactions when necessary and appropriate
- Responding to requests for assistance and/or possible processing payments
- Tracking all call-related information for auditing and reporting purposes
- Providing feedback on call issues
- Meeting sales objectives as defined
Qualifications
We're looking for fearless people who are inspired to deliver only the best in all that we do. To be successful in this role, you'll need:
- 6 months of customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer systems
- Proven oral and written communication skills
- 6 months of call center experience, preferred
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
- 6 months of sales experience minimum
- Ability to work independently
- Ability to work in a constantly changing and fast-paced environment
- Ability to stay composed and objective
- Strong listening skills
- Superior negotiating skills
Work from Home Requirements
To work from home with arenaflex, you'll need:
- Internet Requirements:
+ Minimum subscribed download rate equal to or exceeds 15.0 Mbps + Minimum subscribed upload rate equal to or exceeds 5.0 Mbps + ISP must have no packet loss and ping under 50ms + Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN + Proof of internet speed required
- Clean and quiet workspace
Be Part of Our arenaflex Family
At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We offer a range of benefits and programs to help you achieve a healthy work-life balance.
arenaflex is an Equal Opportunity Employer
We're committed to providing a workplace that's inclusive and diverse, where everyone feels welcome and valued. We're an equal opportunity employer, and we welcome applications from all qualified candidates.
How to Apply
If you're passionate about customer service and sales, and you're looking for a challenging and rewarding career opportunity, we'd love to hear from you. Apply now to join our team and start your journey with arenaflex. Apply Job! Apply for this job