Head of Strategic Accounts
About Mesh
At Mesh, our mission is to enable consumers to pay and be paid with any asset. Today, trillions of dollars in tokenized assets exist but remain largely unusable for everyday commerce. Mesh is bridging this gap by making crypto payments reliable, useful, and ubiquitous. We combine a powerful orchestration engine with a seamless consumer app to unlock liquidity for the world. Backed by leading investors like PayPal Ventures, Paradigm, and Galaxy Ventures, we are building the infrastructure for the next era of the global economy. Join us!
Overview
Mesh is looking for a strategic customer leader to drive growth, performance and relationships across our most important enterprise and strategic accounts. You'll work directly with C-suite executives, VPs, and Directors at leading enterprises, exchanges, wallets, and PSPs to ensure they're realizing meaningful value from Meshâand expanding with us over time.
You'll own the post-sale relationship for our highest-value customers. This includes developing a deep understanding of each customer's business, identifying and executing growth opportunities, owning commercial outcomes, and serving as their internal advocate. You'll translate customer needs into product feedback, coordinate cross-functional teams to solve complex challenges, and build trusted, long-term relationships.
What You'll Do
- Own relationships with Mesh's largest and most strategic enterprise accounts, serving as the primary point of contact for senior stakeholders
- Drive account growth by delivering against launch goals and identifying expansion opportunities across use cases, products, adoption, and transaction volume
- Lead renewals and expansion negotiations, including pricing, contract terms, and deal structure, in partnership with Sales and CS leadership
- Run weekly or bi-weekly check-ins and monthly and quarterly business reviews, tracking performance, surfacing risks early, and aligning on success metrics
- Partner with Product, Engineering, and CS to resolve complex customer challenges and deliver on Please mention the word NEATLY and tag RNzYuNjYuOTkuMTYx when applying to show you read the job post completely (#RNzYuNjYuOTkuMTYx). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human. Apply To This Job