Experienced HR Shared Services Representative – Workday HCM & Talent Management

At arenaflex, we're revolutionizing the way people consume entertainment and connect with each other. As the world's leading streaming leisure provider, we're committed to delivering an unparalleled experience to our 236 million paid members across 234 countries. Our mission is to provide a vast library of TV series, documentaries, feature films, and mobile games in a wide range of genres and languages, all accessible on any Internet-linked screen. As a key member of our HR Shared Services team, you'll play a vital role in ensuring the smooth operation of our HR functions. You'll be the primary point of contact for all HR inquiries, from initial requests to fulfillment, and collaborate with our local and global teams to resolve employee issues in a timely manner. Your expertise will be centered on Workday transactions and data input accuracy, requiring you to be proactive, impartial, and possess exceptional stakeholder management skills.

About the Role

As an HR Shared Services Representative, you'll have the opportunity to make a significant impact on our organization. Your primary responsibilities will include:

• Ensuring the accuracy of employee data through the control of employee structures and processes
• Assisting with applications that affect all personnel, ensuring they run smoothly, so employees can focus on doing their best work
• Researching new tools and strategies to simplify, optimize, and automate work across our Talent organization
• Creating, writing, and maintaining our HR knowledge base for employees
• Assisting with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
• Performing system and testing audits to ensure data accuracy, integrity, and functionality; analyzing and recording results and discrepancies

Key Skills and Qualifications

To succeed in this role, you'll need to possess:

• Demonstrated expertise with the Workday HCM tool
• Demonstrated proficiency in Mass Uploads (EIB)
• Strong project management, communication, and customer service skills
• Intermediate to advanced analytical skills, including proficiency in Excel
• Strong interest in HR and the ability to provide results in a fast-paced, high-growth environment
• Ability to troubleshoot using rigorous logic and strategies to resolve complex problems
• A degree in HR, Business, IT, or a related field (preferred but not required)
• Experience in Workday Data Analyst, HR, or as a HR Generalist (a plus!)
• Experience with Zendesk ticketing system (a plus!)

Why Join arenaflex?

At arenaflex, we offer a dynamic and supportive work environment that fosters growth, innovation, and collaboration. As a member of our HR Shared Services team, you'll have the opportunity to:

• Work with a talented and diverse team of professionals who are passionate about delivering exceptional customer experiences
• Develop your skills and expertise in Workday HCM and Talent Management
• Contribute to the development of our HR knowledge base and employee services
• Collaborate with local and global teams to resolve employee issues and improve our HR processes
• Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off
• Participate in our employee recognition and reward programs, including bonuses and stock options
• Enjoy a flexible and remote work arrangement, with opportunities to work from home and travel to our offices as needed

How to Apply

If you're a motivated and customer-focused individual with a passion for HR and Workday HCM, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our online application portal. We can't wait to hear from you! Apply Now! Apply for this job