Experienced Customer Manager – Sam's Club Business Development

At arenaflex, we're revolutionizing the juice industry with our innovative approach to quenching the world's thirst for more delight and nourishment. As a joint venture between PAI Partners and PepsiCo, our company brings together the best of two worlds: industry-leading expertise and a true entrepreneurial, agile mindset. With a global footprint of over 2,000 associates spanning North America and Europe, we're proud of our capabilities in innovation, R&D, manufacturing, distribution, sales, marketing, and nutrition expertise. We're seeking an accomplished, results-focused, creative, and energetic Customer Manager to join our Commercial team at arenaflex. This role is responsible for leading and developing the annual sales plans for our business at Sam's Club, launching and accelerating our growth across the Chilled and Ambient categories. If you're a sales expert with a proven track record of consistent revenue & profit generation in rapidly evolving landscapes, we want to hear from you.

Key Responsibilities:

As a Customer Manager at arenaflex, you'll be responsible for:

• Leading and developing the annual sales plans for our business at Sam's Club
• Launching and accelerating our growth across the Chilled and Ambient categories
• Developing strong business relationships and winning partnerships with Sam's merchants to grow our business
• Providing superior customer service and leading customer negotiations to grow the business and deliver against sales, revenue, and profit goals
• Leveraging channel expertise and knowledge on customer strategy and priorities to identify profitable growth opportunities and inform our growth strategies and tactics
• Leading all aspects of customers' joint business plan (JBP) process with merchants and other Sam's stakeholders as well as arenaflex leadership
• Collaborating cross-functionally to guide the development and implementation of strategic plans to align with customer goals, sell in innovation, and key initiatives to advance our position with the customer
• Influencing internal stakeholders to support customer annual operating plan, deliver on customer expectations, and unlock execution
• Owning the arenaflex Sam's Customer P&L
• Leveraging expert understanding of our system economics and value chain to deliver against financial goals
• Anticipating business issues and proactively planning resolution to address and communicate to key stakeholders, both internally and externally
• Leading annual sales, revenue, profit, and key performance indicators planning (AOP- Annual Operating Plan)
• Overseeing demand planning and supply chain customer service processes to guarantee that demand forecast is accurate and customer orders are filled on time and in full
• Managing item creation and pricing processes for Sam's arenaflex business

Requirements:

To be successful in this role, you'll need:

• A Bachelor's Degree
• Minimum 5 years sales experience, preferably with a consumer-packaged goods organization
• A minimum of 3 years of fact-based direct selling experience
• Exceptional customer management, negotiation, and cross-functional leadership skills
• Strong use of influencing skills to gain alignment, agreement, and commitments with both internal and external key stakeholders
• Excellent communication skills with the ability to send and receive information clearly and concisely in a compelling way
• Storytelling skills with the passion for developing and presenting compelling selling stories
• Superior presentation skills, ability to present at all levels within customer and internal organization
• Ability to plan and simultaneously manage major projects involving multiple stakeholders in an organized, focused, and efficient way to meet objectives and deadlines
• Superior time management skills, ability to set priorities and multitask
• Demonstrated analytical, critical thinking, and thought leadership skills to link customer and arenaflex strategies and objectives and leverage insights to develop profitable growth plans
• Self-starter with the ability to work independently without constant direct supervision to solve problems by leading cross-functionally
• Creativity to build win-win solutions
• Solid understanding of financials, including P&L impact of sales decisions
• Financial acumen to build sound and compelling profit-driving propositions for arenaflex and the customer
• Strong ability to work within and be successful in a fast-paced and matrixed environment
• Strong PC skillset, specially on PowerPoint and Excel

Benefits Overview:

arenaflex is pleased to offer you a comprehensive benefits package, which includes:

• 401(k) plan
• Medical, dental, vision, company-provided life, STD, and LTD insurance
• Voluntary life, accident, hospital, and critical illness coverages
• Opportunities for career growth and professional development

What We Offer:

At arenaflex, we're committed to creating a work environment that's inclusive, diverse, and supportive.

We offer

• A dynamic and fast-paced work environment
• Opportunities for career growth and professional development
• A comprehensive benefits package
• A collaborative and supportive team culture
• The chance to work with a leading brand in the juice industry

How to Apply:

If you're a motivated and results-driven individual with a passion for sales and customer management, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that's inclusive, diverse, and supportive. Apply for this job