Experienced Customer Development Manager - arenaflex - Remote Opportunity
At arenaflex, we're on a mission to revolutionize the way we connect with our customers, suppliers, and internal teams. As a Customer Development Manager, you'll play a pivotal role in driving alignment and simplification across our distribution process, fostering strong partnerships, and identifying growth opportunities. If you're a data-driven leader with a passion for analytics and customer satisfaction, we want to hear from you.
About arenaflex
arenaflex is a leading provider of innovative solutions in the beverage industry. With a rich history of excellence and a commitment to customer satisfaction, we're dedicated to delivering exceptional products and services that exceed our customers' expectations. Our team is passionate about staying ahead of the curve, embracing new technologies, and pushing the boundaries of what's possible.
Job Summary
As a Customer Development Manager at arenaflex, you'll be responsible for creating and delivering actionable insights and recommendations based on a variety of data sources. You'll analyze and report on category performance metrics, including sales, profits, margins, and market share, to identify trends and drive improvements. Your analytical skills will be put to the test as you create and deliver reports using Point of Sale (POS) data, syndicated data from sources like Nielsen and IRI, and account-specific databases.
Key Responsibilities
* Create and deliver insights and recommendations using various data sources, including POS data, syndicated data, and account-specific databases.
- Monitor the field execution of vendor programs to ensure effective implementation and continuous improvement.
- Stay informed of analytic best practices across the industry, applying this knowledge to drive business growth and customer satisfaction.
- Analyze and report data to identify issues, trends, or exceptions, providing actionable recommendations to stakeholders.
- Track category performance, including sales, profits, margins, and market share, to inform business decisions and drive growth.
- Develop, communicate, execute, and monitor performance metrics and goals, ensuring alignment with sales, margin, and market development objectives.
- Create and deliver effective reports using POS data and syndicated data, providing insights that inform business decisions.
- Analyze supply chain to evaluate and recommend supplier performance, ensuring that our vendor programs are executed effectively in the field.
- Understand and apply customer, consumer, and industry insights using market research data, delivering category growth and superior client satisfaction.
Requirements
* Bachelor's Degree in a relevant field, such as Business Administration, Marketing, or Finance.
- Experience within the Consumer Packaged Goods (CPG) sector, with a preference for the Adult Beverage industry.
- Understanding of National Chain Sales, Retail, and Distributor operations, including category management principles and shopper/consumer insights.
- High-level understanding of Category Management processes and practices, including analytical and problem-solving skills.
- Assertive leadership and decision-making skills, with high energy and a passion for driving business growth.
- Preferred experience with Syndicated data (Nielsen, IRI) and Internal Shipment Data, as well as a strong foundation in business fundamentals and business finance.
- Excellent analytical, problem-solving, decision-making, and quantitative analysis skills, with intermediate to advanced knowledge of Excel and PowerPoint.
Nice-to-Haves
* Experience in the Adult Beverage industry, with a deep understanding of the market and its trends.
- Familiarity with market research methodologies, including data collection and analysis.
- Ability to collaborate with external retail customers and key suppliers, building strong relationships and driving business growth.
Benefits
* Comprehensive medical and prescription drug coverage, including dental and vision plans.
- Tax-saving Flexible Spending Accounts and Disability coverage.
- Life insurance plans and a 401(k) plan, with tuition reimbursement and a wellness program.
- Parental leave and vacation accrual, as well as paid sick leave.
What We Offer
At arenaflex, we're committed to providing a dynamic and supportive work environment that fosters growth and development. As a Customer Development Manager, you'll have the opportunity to work with a talented team of professionals, driving business growth and customer satisfaction. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.
How to Apply
If you're a motivated and analytical leader with a passion for customer satisfaction, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and explore how you can contribute to our team's success.
Remote Opportunity
arenaflex is committed to providing a flexible and supportive work environment that allows our employees to thrive. As a remote opportunity, this role offers the flexibility to work from home and maintain a healthy work-life balance. If you're a self-motivated and disciplined individual with excellent communication skills, we encourage you to apply.
Equal Opportunity Employer
arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job