[Remote] Marketplace Growth Manager

Note: The job is a remote job and is open to candidates in USA. Impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships. The Marketplace Growth Manager will focus on ensuring the accuracy and consistency of marketplace data, collaborating across teams to optimize data integrity and support Trust & Safety initiatives.

Responsibilities

• Define and enforce standards for marketplace data (e.g., affiliate types, verticals, categories, media properties)
• Collaborate with product and engineering to build automated data creation, validation, and enrichment pipelines
• Develop and maintain taxonomy, data dictionaries, schemas, and validation rules to ensure consistency across systems
• Partner with Data Science to monitor behavioral and transactional data, identifying fraud trends, policy violations, and emerging safety risks
• Research and develop Marketplace policies governing the standards for marketplace participation as well as marketplace behavior
• Support the development and continuous improvement of Trust & Safety metrics, dashboards, and alerting systems
• Partner with enforcement teams to optimize workflows and automate incident categorization and prioritization
• Work with marketplace ops, legal, engineering, and customer support teams to align strategies with marketplace governance goals
• Serve as a subject matter expert on how data integrity impacts user engagement, GTV, safety, and compliance outcomes

Skills

• 3–5+ years of experience in business analysis, or marketplace operations/trust & safety
• Strong SQL skills and experience working with BI tools (e.g., Looker, Tableau, Power BI)
• Solid understanding of data governance, data lifecycle, and taxonomy development
• Strong communication and collaboration skills; able to bridge technical and non-technical stakeholders
• Bachelor's degree in Business, Data Science, Economics, or related field (Master's preferred) or equivalent experience
• Familiarity with product listing standards, user reputation systems, and content moderation workflows is a plus
• Master's preferred

Benefits

• Medical, Dental, and Vision insurance
• Office-only catered lunch (days vary per office), a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

Company Overview

• impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. It was founded in 2008, and is headquartered in Santa Barbara, California, US, with a workforce of 1001-5000 employees. Its website is https://impact.com/.

Company H1B Sponsorship

• impact.com has a track record of offering H1B sponsorships, with 9 in 2025, 9 in 2024, 9 in 2023, 3 in 2022, 2 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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