Application & Platform Architect
The Application & Platform Architect defines and governs the architecture, scalability, performance, and integration strategy of the company’s SaaS Technology Products supporting B2B sales transformation. This includes oversight of:
- Core OutSystems platform architecture
- API-based AI capabilities and extensions
- Salesforce AppExchange product architecture
- Enterprise integrations across Salesforce, HubSpot, and other systems
This role ensures technical alignment with business strategy, drives solution quality, and provides architectural leadership across Product, Engineering, and IT. Key Responsibilities: Architecture & Design
- Define and maintain the application and integration architecture blueprint.
- Provide scalable solution designs for major features and integrations.
- Establish and enforce non-functional requirements (performance, security, scalability, availability, observability).
- Guide API-first integration patterns across platform and external systems.
- Maintain architecture documentation and conduct design reviews.
Salesforce App Architecture
- Architect and govern the Salesforce AppExchange product.
- Design secure multi-org integration patterns and versioning strategy.
- Ensure compliance with Salesforce security and managed package standards.
- Align Salesforce roadmap with company technology evolution.
AI Platform Architecture
- Architect AI-powered features and API-based extensions.
- Design scalable LLM integration and retrieval patterns.
- Establish secure and compliant data handling for AI services.
- Monitor performance and cost considerations for AI services.
Platform Stability & Governance
- Own architectural health, scalability, and reliability standards.
- Partner with DevOps and IT on infrastructure, monitoring, and disaster recovery.
- Lead root cause analysis for complex and cross-system issues.
- Contribute to technology roadmap and vendor selection decisions.
Technical Leadership
- Serve as architectural authority and mentor to engineering teams.
- Advise Product on technical feasibility and sequencing.
- Promote reusable patterns and reduction of technical debt.
Required Skills and Experience:
- 7+ years in software engineering/architecture.
- 3+ years hands-on OutSystems experience.
- Experience designing multi-tenant SaaS architectures.
- Strong API, integration, and identity management expertise.
- Experience with Salesforce-integrated applications.
- Experience integrating AI/LLM services within SaaS platforms.
- Understanding of AI governance, security, and cost controls.
- Knowledge of Salesforce APIs and platform constraints.
- Systems thinker with strong technical judgment.
- Able to communicate architecture trade-offs clearly.
- Balances hands-on depth with strategic foresight.
- Collaborative and pragmatic in agile environments.
Location: Remote (US residents only) About Us: Founded in 2003, Force Management is a management consulting firm focused on driving sales transformation. We help others unlock their fullest potential. We do this through the principle of service through our three-pronged approach to our customers, company, and community.
- Customers: We help our customers convert strategy into action resulting in profitable revenue growth.
- Company: We are made up of dynamic, elite individuals who thrive on being uncommon.
- Community: We seek to positively impact the communities in which we live, work, and play.
We are focused on explicitly aligning our customers with go-to-market strategies to sell on value. Through our Command Series trainings, we help companies define their differentiation and what’s most important for their buyers. Our sales tools create a bottom-line impact that exceeds revenue goals and drives lasting results. We offer a comprehensive bundle of benefits to satisfy your individual needs:
- Multiple health plan options through nationally recognized carriers
- Dental and vision insurance
- Healthcare Spending Accounts (FSA and HSA)
- Paid Leave Options
- Discretionary Paid Time Off
- 401(k) options with company match
- Company-paid Basic Term Life and Personal Accident Insurance
- Voluntary Group Life, AD&D, and Disability Insurance
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