College Summer Intern Health Services TN Only - Remote

About the position Internships at UnitedHealth Group. If you want an intern experience that will dramatically shape your career, consider a company that’s dramatically shaping our entire health care system. UnitedHealth Group internship opportunities will provide a hands-on view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services. You’ll work side by side with some of the smartest people in the business on assignments that matter. So here we are. You have a lot to learn. We have a lot to do. It’s the perfect storm. Join us to start Caring. Connecting. Growing together. At United Healthcare, you will join a community-based, multi-specialty organization where you will work with talented peers on a common purpose: improving the quality, cost, and experience of health care. Here, we focus on delivering the best patient care, rather than volume. Through innovation and superior care management, we support patients and your well-being as a team member. Join a team at the forefront of value-based care and discover the meaning behind. The Health Services Internship Program is Remote, full-time, 40 hours per week for 10 weeks starting June 2026. Nashville Area or State of Tennessee Only. The Intern – Long-Term Support Services (LTSS) position is designed for individuals pursuing experience in clinical services operations, care coordination and advocacy. This role is classified under the Long-Term Support Services (LTSS) job family and is primarily responsible for supporting and participating in the day-to-day operations, acting as an individual contributor in a remote position. Candidates with disabilities are encouraged to apply. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Responsibilities

• Supporting day-to-day operations of the LTSS team in a variety of roles based on area of emphasis
• Effectively communicate with internal teams to achieve departmental goals
• Assisting with projects that may include data processing, independent research, member outreach and communications, data analysis and presenting results
• Utilizing multiple systems (including Smartsheet, medical records systems, and Microsoft Office) to complete assigned tasks
• Participate directly in supporting care coordination teams with administrative duties and member support
• Follow established procedures for routine tasks and rely on others for guidance with non-standard requests
• Work is typically reviewed by others to ensure quality and compliance
• Contribute to a team environment, assisting others and communicating effectively
• Other duties and responsibilities may be assigned by management in alignment with the incumbent’s skills and abilities
• Limited work experience required; work on simple tasks using established procedures
• Applies basic knowledge and skills to repeated activities
• Responds to standard requests and seeks assistance for non-standard issues
• Solves routine problems by following established protocols
• Prioritization and deadlines are set by others
• Works collaboratively as part of a team

Requirements

• High school diploma or equivalent experience
• Pursuing or holding certification in Social Work, Healthcare Administration, Nursing, Public Health, Human Services or related fields
• Integrity Value: Act Ethically
• Comply with applicable laws, regulations, and policies
• Demonstrate integrity in all professional activities
• Compassion Value: Focus on members served
• Identify and exceed member expectations
• Work to improve the overall member experience
• Relationships Value: Act as a Team Player
• Collaborate effectively with others
• Demonstrate diversity awareness
• Engage in continuous learning and development
• Relationships Value: Communicate Effectively
• Influence others positively
• Listen actively to colleagues and patients
• Communicate clearly, both verbally and in writing
• Innovation Value: Support Change and Innovation
• Contribute innovative ideas for process improvement
• Adapt and work effectively in a changing environment
• Performance Value: Make Fact-Based Decisions
• Apply business and clinical knowledge appropriately
• Use sound judgment in decision-making
• Performance Value: Deliver Quality Results
• Drive for results and manage time effectively
• Produce high-quality work that meets established standards
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Benefits

• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution

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