Director, Identity Access Management

Job Description:

• The Director of IAM is responsible for the leadership, delivery, and continuous improvement of IAM capabilities across the enterprise, including IGA, AuthN/AuthZ, PAM platforms and cryptography.
• Lead and manage globally distributed teams responsible for IGA, Authentication (SSO, MFA, federation), and PAM, supporting enterprise systems such as ERP, CRM, HRIS, SaaS, and public/private cloud environments.
• Define and execute comprehensive IAM governance framework for human and non-human identities, including service accounts, API keys, secrets, certificates, and autonomous AI agents
• Establish security policies and controls for agentic AI workloads, ensuring proper authentication, authorization, and audit trails for AI-driven decision-making systems
• Partner with Engineering, Security, and Product teams to embed IAM controls into product development lifecycle and platform architecture
• Own the operational health, scalability, and reliability of IAM platforms and services, ensuring timely and accurate access delivery.
• Establish, refine, and enforce IAM processes, tools, and operating models that balance security, compliance, and user experience.
• Partner with Information Security, Risk, and Compliance teams to ensure IAM services align with zero-trust principles, internal policies, and industry standards.
• Act as a key point of engagement for business and IT stakeholders to understand access requirements and deliver secure, scalable identity solutions.
• Drive adoption of best practices across access lifecycle management, authentication standards, and privileged access controls.
• Lead efforts to automate and optimize IAM workflows, including self-service access requests, approvals, certifications, and lifecycle events.
• Define service level expectations and measure IAM performance, availability, and customer satisfaction.
• Review IAM-related project designs and delivery to ensure alignment with cost, quality, and schedule expectations.
• Guide the documentation, implementation, and continuous improvement of IAM-related policies, procedures, and standards.
• Recruit, develop, and retain IAM talent, fostering a culture of accountability, growth, and customer-focused service delivery.

Requirements:

• Strong experience in Identity and Access Management, including IGA, Authentication (SSO/MFA/Federation), and PAM in large-scale enterprise environments.
• Strong understanding of OAuth 2.0, OIDC, SAML, SPIFFE/SPIRE, mTLS, and modern authentication protocols for both human and machine identities
• Solid understanding of risk management and information security strategy, controls, and best practices.
• Experience managing cloud identities and implementing secure authentication with phishing resistant MFA, passwordless and risk based conditional access.
• Working knowledge of security frameworks and standards such as NIST, SOC 2, and ISO 27001.
• Hands-on experience with emerging AI security challenges, including securing LLM integrations, AI agent authorization frameworks, and ML pipeline access controls
• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).
• 8–10+ years of experience in a technical or security services role, with 5+ years of people management experience, preferably with globally distributed teams.
• Hands-on experience with enterprise IAM platforms and identity lifecycle processes for organizations with 10,000+ users/identities.
• Strong stakeholder management and influence skills at the senior leadership level.
• Ability to translate technical concepts for non-technical audiences.
• Customer-service oriented mindset with strong problem-solving skills.
• Excellent written and verbal communication skills.
• Genuine passion for cybersecurity and alignment with CrowdStrike’s mission to stop breaches.

Benefits:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

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