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Experienced Customer Engineer, Logistics, arenaflex Cloud

Remote Full-time Live

Join arenaflex, a global leader in cloud computing, and become a key player in shaping the future of digital transformation. As a Customer Engineer, Logistics, you will have the opportunity to work with top-tier clients, develop innovative solutions, and drive business growth.

About arenaflex

arenaflex is a cutting-edge technology company that empowers organizations to harness the power of cloud computing. With a presence in over 200 countries and territories, arenaflex has become the go-to partner for businesses seeking to digitally transform their operations. Our team of experts is dedicated to delivering enterprise-grade solutions that leverage arenaflex's cutting-edge technology and tools, enabling developers to build more sustainably.

About the Role

As a Customer Engineer, Logistics, you will play a critical role in differentiating arenaflex Cloud to our customers. You will partner with technical Sales teams to develop cloud solutions and architectures that solve business challenges, engage in proofs of concepts, and troubleshoot technical questions and roadblocks. Your expertise and presentation skills will be essential in engaging with customers to understand their business and technical requirements, and presenting solutions on arenaflex Cloud.

Responsibilities

* Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.

  • Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to arenaflex Cloud.
  • Work with arenaflex Cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on arenaflex Cloud.

Requirements

* Bachelor's degree or equivalent practical experience.

  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred Qualifications

* Experience in migrating applications and services to cloud platforms.

  • Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
  • Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers, and firewalls.
  • Experience prospecting, and building and maintaining customer relationships, along with building Greenfield territories in Enterprise accounts.
  • Ability to travel 25% of the time.

What We Offer

* Competitive base salary range of $122,000-$180,000 + bonus + equity + benefits.

  • Opportunity to work with top-tier clients and develop innovative solutions.
  • Collaborative and dynamic work environment with a team of experts.
  • Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Professional development opportunities, including training and education programs.
  • Recognition and rewards for outstanding performance.

Work Environment and Culture

arenaflex is committed to creating a diverse and inclusive work environment that fosters collaboration, innovation, and growth. Our team is passionate about delivering exceptional results and making a meaningful impact on our customers' businesses. We value creativity, transparency, and open communication, and we're always looking for talented individuals who share our vision.

How to Apply

If you're a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Accommodations for Applicants

If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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