IT & Security Manager at Givzey

This a Full Remote job, the offer is available from: Austria, Massachusetts (USA) About Givzey Givzey, which is recognized as one of the fastest-growing and most innovative platforms serving nonprofits, is on a mission to help organizations unlock more generosity through smarter, autonomous, and more personalized giving experiences. The company, founded only three years ago, delivers two flagship products. Givzey’s Gift Agreement Platform transforms and simplifies the multi-year gift process, empowering nonprofits to secure, manage, and forecast multi-year commitments with unprecedented ease. Givzey’s Version2.ai invented the world’s first Autonomous AI fundraisers, known as Virtual Engagement Officers (VEOs), which independently generate revenue. Unlike AI enablement tools that enhance staff efficiency, Version2's autonomous approach expands capacity through AI workers that operate donor portfolios independently, raising $8M+ to date, including individual gifts as large as $45,000. As we scale and move further up-market, we’re hiring a dedicated IT & Security leader to build and own this function from the ground up. The Role You will own internal IT operations and our security program end-to-end. From managing company systems to supporting enterprise security reviews, you’ll be responsible for building the processes, controls, and documentation that allow us to scale securely. You’ll partner closely with Engineering, Customer Success, and Sales. This is a hands-on role with real ownership. What You’ll Own Internal IT

• Company-wide system administration (Google Workspace and core SaaS tools)
• Identity and access management strategy (SSO, MFA, RBAC)
• Device management and endpoint security
• Onboarding and offboarding infrastructure
• IT policies, documentation, and governance

Security Program

• Security policies and control framework
• SOC 2 readiness and ongoing compliance
• Security documentation (data flows, architecture, controls)
• Incident response process
• Vendor security reviews and risk management

Enterprise Security Support

• Ownership of customer security questionnaires
• Development of a reusable security response library
• Participation in customer security discussions
• Improving how we communicate our security posture during sales cycles

What You’ll Do Day-to-Day

• Administer user access, permissions, and group structures
• Provision and remove access for new hires and departing employees
• Enforce MFA and access control standards across systems
• Manage device setup, MDM enforcement, and security compliance
• Respond to internal IT issues and system requests
• Complete security questionnaires and track follow-ups
• Prepare materials for enterprise security reviews
• Join customer calls when deeper technical discussion is required
• Run periodic access reviews and system audits
• Coordinate with external compliance and security vendor
• Monitor security alerts and handle incidents if they arise
• Identify gaps in current controls and implement improvements

What you’ll have Experience

• 5+ years in IT, Security, or Systems roles
• Experience in a SaaS or high-growth startup environment preferred

Technical

• Strong Google Workspace administration experience
• Experience managing SaaS tools and lifecycle controls
• Hands-on experience with MDM and endpoint security
• Strong understanding of IAM principles (SSO, MFA, RBAC)
• Experience with SOC 2 (or ISO 27001) compliance

Customer-Facing

• Experience completing enterprise security questionnaires
• Comfortable representing the company in technical discussions

Mindset

• Builder mentality with high ownership
• Strong written and verbal communication skills
• Able to balance internal support with external sales enablement

What would be nice to have

• Experience working with AWS environments and cloud infrastructure
• Familiarity with Jira Service Management
• Experience implementing or managing an internal helpdesk function
• Exposure to additional compliance frameworks (ISO 27001, HIPAA, etc.)
• Basic scripting or automation experience

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