Experienced Data Entry Assistant / Typing Specialist – Remote Work Opportunity at arenaflex

At arenaflex, we're dedicated to providing top-notch support services to our clients, and we're looking for a highly skilled and detail-oriented Data Entry Assistant / Typing Specialist to join our team. As a remote work opportunity, this role offers the flexibility to work from the comfort of your own home while still being part of a dynamic and growing organization.

About arenaflex

arenaflex is a leading provider of innovative solutions and services to various industries. Our team of experts is passionate about delivering exceptional results and exceeding client expectations. With a strong commitment to excellence, we strive to create a work environment that fosters growth, collaboration, and innovation.

Job Summary

We're seeking an experienced Data Entry Assistant / Typing Specialist to support our case processing, mail room, and communications teams. As a key member of our team, you will be responsible for logging petitions, creating and labeling case folders, researching cases, preparing and entering associated data in systems, and maintaining the integrity of files within process units and file storage. You will also provide mail room support, including receiving, sorting, and delivering incoming mail and cases, as well as operating letter insertion and postage equipment.

Key Responsibilities

* Case Processing Support: + Log in petitions and create and label case folders + Research cases and prepare and enter associated data in systems + Maintain the integrity of files within process units and file storage + Scan documents and associate them to electronic case files + Put case files in document order + Identify, report, and obtain missing documents for cases

• Mail Room Support:

+ Receive, sort, open, organize, date stamp as appropriate, and deliver incoming mail and cases + Operate letter insertion and postage equipment + Identify and sort mail, petitions, and files + Deliver routing sheets/file requests to the appropriate units + Request/receive files from other units and deliver them to the appropriate units + Log and deliver messages; log petitions

• Communications Support:

+ Log and deliver messages; log petitions + Input call questions and/or email responses into tracking system; document every call/email + Escalate calls to supervisors as required by procedures + Resolve caller questions promptly and efficiently + Communicate answers clearly and correctly from scripted call response plan + Reference answers from a computer while also rapidly typing notes into a system

Essential Qualifications

* Minimum of one (1) to two (2) years of relevant administrative experience

• Ability to pass a typing test of at least 35-40 WPM with no errors
• Experience in an office/clerical environment is desired
• Intermediate computer skills utilizing multiple monitors and active sessions
• Basic use of MS Office including Excel, Word, and Email
• Good interpersonal and professional communication skills
• Good attention to detail while working in a fast-paced environment
• Capable of working in a multi-task environment with rapidly changing priorities
• Very good command of the English Language; Spanish is a plus
• Demonstrate a professional work ethic
• Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance

Preferred Qualifications

* Experience in a similar role or industry

• Knowledge of government regulations and procedures
• Familiarity with case management software and systems
• Strong organizational and time management skills
• Ability to work independently and as part of a team

Skills and Competencies

* Excellent communication and interpersonal skills

• Strong attention to detail and organizational skills
• Ability to work in a fast-paced environment with rapidly changing priorities
• Proficiency in MS Office, including Excel, Word, and Email
• Ability to learn and adapt to new software and systems
• Strong typing skills (at least 35-40 WPM with no errors)
• Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance

Career Growth Opportunities and Learning Benefits

At arenaflex, we believe in investing in our employees' growth and development. As a Data Entry Assistant / Typing Specialist, you will have opportunities to learn and grow with our organization, including:

• On-the-job training and mentorship
• Opportunities for professional development and advancement
• Access to training and development programs
• Collaborative and dynamic work environment

Work Environment and Company Culture

arenaflex is committed to creating a work environment that is inclusive, supportive, and collaborative. Our team is passionate about delivering exceptional results and exceeding client expectations. As a remote work opportunity, this role offers the flexibility to work from the comfort of your own home while still being part of a dynamic and growing organization.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Competitive salary
• Comprehensive benefits package
• Paid time off and holidays
• Opportunities for professional development and advancement
• Collaborative and dynamic work environment

How to Apply

If you're a motivated and detail-oriented individual with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We look forward to hearing from you! Apply Now Apply for this job