Experienced Store Customer Service Specialist – Retail Sales and Customer Experience

At arenaflex, we're dedicated to delivering exceptional customer experiences and providing top-notch products to our valued customers. As an Experienced Store Customer Service Specialist, you'll play a vital role in achieving this goal by providing outstanding sales service, building trust relationships with customers, and ensuring maximum client satisfaction. If you're passionate about delivering exceptional customer experiences and have a knack for sales, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative products and services that empower our customers to bring their ideas to life. We believe in fostering a culture of inclusivity, diversity, and growth, where every individual has the opportunity to thrive and reach their full potential. Our commitment to excellence is reflected in our dedication to providing exceptional customer experiences, investing in our employees' growth and development, and promoting a culture of innovation and creativity.

Responsibilities

As an Experienced Store Customer Service Specialist, you'll be responsible for:

• Ensuring high levels of customer satisfaction through excellent sales service
• Assisting customers in person and over the phone by determining needs and presenting appropriate products and services
• Building productive trust relationships with wholesale and retail customers
• Processing sales transactions accurately and consistently with policies and procedures
• Following and achieving sales goals on a monthly, quarterly, and yearly basis
• Maintaining precise work order files and formulas
• Pulling appropriate products from the sales floor or warehouse
• Tinting and mixing products, as needed, to customer specifications
• Stocking shelves and setting up displays
• Cleaning store equipment
• Loading/unloading delivery trucks
• Assisting in making deliveries, as needed
• Maintaining in-stock and presentable condition assigned areas
• Remaining knowledgeable on products offered and discussing available options
• Complying with inventory control procedures
• Suggesting ways to improve sales

Qualifications

To be successful in this role, you'll need to possess the following qualifications:

Minimum Requirements:

+ Must be at least eighteen (18) years of age + Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future + Must have a valid, unrestricted Driver's License + Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion + Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

+ Have at least a High School diploma or GED + Have at least one (1) year experience working in a delivery, retail, or customer service position + Have previous work experience selling paint and paint-related products + Have previous work experience operating tinting and mixing equipment + Ability to read, write, comprehend, and communicate in more than one language + Ability to read, write, comprehend, and communicate in Spanish

Skills and Competencies

To excel in this role, you'll need to possess the following skills and competencies:

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet sales goals
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to adapt to changing situations and priorities
• Strong customer service skills and a passion for delivering exceptional customer experiences

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their skills and careers. As an Experienced Store Customer Service Specialist, you'll have access to:

• Ongoing training and development opportunities to enhance your skills and knowledge
• Opportunities for career advancement and professional growth
• A supportive and inclusive work environment that fosters collaboration and teamwork
• A comprehensive benefits package that includes health, dental, and vision insurance, as well as retirement savings and paid time off

Work Environment and Company Culture

arenaflex is proud to offer a dynamic and inclusive work environment that reflects our commitment to diversity, equity, and inclusion. As an Experienced Store Customer Service Specialist, you'll have the opportunity to work in a fast-paced and supportive environment that encourages collaboration, creativity, and innovation. Our company culture is built on a foundation of respect, empathy, and open communication, and we're committed to creating a workplace that's inclusive and welcoming to all employees.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package that includes:

• A base salary range of $40,000 - $60,000 per year, depending on experience and qualifications
• Ongoing training and development opportunities to enhance your skills and knowledge
• Opportunities for career advancement and professional growth
• A comprehensive benefits package that includes health, dental, and vision insurance, as well as retirement savings and paid time off
• A supportive and inclusive work environment that fosters collaboration and teamwork

How to Apply

If you're passionate about delivering exceptional customer experiences and have a knack for sales, we want to hear from you! To apply for this role, please submit your application through our website or by clicking on the link below. Apply Job!

Equal Employment Opportunity/Affirmative Action Employer

arenaflex is an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract. Apply for this job