Experienced Full Stack Software Engineer Manager – Customer Order Management (Remote)

At arenaflex, we're on a mission to revolutionize the way we approach customer order management. As a seasoned Software Engineer Manager, you'll play a pivotal role in leading our high-performing teams to develop and maintain cutting-edge applications that drive business success. If you're passionate about innovation, collaboration, and empowering others to excel, we want to hear from you.

About arenaflex

arenaflex is a leading innovator in the Customer Order Management (COM) space, dedicated to delivering exceptional customer experiences through cutting-edge technology and strategic partnerships. Our team of experts is passionate about pushing the boundaries of what's possible, and we're committed to fostering a culture of innovation, collaboration, and continuous learning.

Job Summary

As a Software Engineer Manager, you'll oversee multiple software engineering teams, ensuring the successful development and maintenance of high-volume customer order processing applications. You'll assess team needs, provide strategic recommendations to leadership, and drive effective decision-making. With a proven track record of delivering complex, cross-team features, you'll excel in communication, engaging with both business and IT leaders.

Key Responsibilities

### Delivery & Execution (30%)

• Collaborate and pair with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
• Document, review, and ensure that all quality and change control standards are met
• Write custom code or scripts to automate infrastructure, monitoring services, and test cases
• Work with vendors and partners for the successful implementation of critical tooling and platforms
• Create meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
• Contribute to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment
• Evaluate new technologies for adoption across the enterprise
• Participate in and lead review board sessions to drive consistency across the enterprise
• Fill in on product teams for engineers who are out of the office

### Support & Enablement (10%)

• Field questions from engineers, product teams, or support teams
• Monitor tools and participate in conversations to encourage collaboration across product teams
• Provide application support for software running in production
• Act as a technical escalation point for the engineers on the team

### People (50%)

• Provide leadership, mentoring, and coaching to Software Engineers
• Attract, retain, and develop top talent to build a world-class Software Engineering Team
• Conduct annual and mid-year reviews by reviewing individual development plans and team feedback
• Foster collaboration with team members to drive consistency across product teams, and find opportunities to expose engineers to career interests
• Act as a proponent of modern software development practices
• Guide team members in strategy, alignment, analysis, and execution tasks within and across product teams
• Participate in and contribute to learning activities around modern software design and development core practices (communities of practice)

### Learning (10%)

• Learn, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations
• Build relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems

Requirements

### Minimum Qualifications

• Must be eighteen years of age or older
• Must be legally permitted to work in the United States
• Mastery of an object-oriented programming language (preferably Java)
• Must be legally permitted to work in the United States

### Preferred Qualifications

• 5-7 years of relevant work experience
• Mastery of a modern scripting language (preferably Python)
• Mastery of a modern web application framework
• Mastery of writing SQL queries against a relational database
• Mastery of modern product development processes and pipelines
• Proficient in effective troubleshooting and issue resolution techniques
• Proficient in effective system monitoring and log analysis techniques
• Capable of understanding complicated systems quickly
• Experience in guiding more junior team members through Software Engineering fundamentals in a professional setting
• Experience managing and growing team members in a professional setting
• Experience balancing workloads across teams
• Experience managing vendor relationships
• Experience with translating high-level strategy to tactical execution

### Education

• The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job

### Competencies

• Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
• Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Develops Talent: Developing people to meet both their career goals and the organization's goals
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
• Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
• Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

What We Offer

* Competitive salary and benefits package

• Opportunity to work with a talented team of innovators
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible work arrangements, including remote work options
• Access to cutting-edge technology and tools
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and experienced Software Engineer Manager looking for a new challenge, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply Now! Apply for this job