[Remote] AI + Automations Specialist

Note: The job is a remote job and is open to candidates in USA. Gym Reinforcements is a specialized marketing agency serving group training gyms across the United States. They are seeking a technically elite AI & Automation Specialist to take full ownership of their Concierge Agent Program, managing the tech stack for gym clients and continuously identifying opportunities to automate and improve operations.

Responsibilities

• Create new subaccounts for gym clients in GHL
• Complete A2P/10DLC SMS verification for each new account
• Build and configure client landing pages based on gym brand and offer
• Set up pipelines, automations, tags, and contact workflows
• Coordinate directly with gym owners to gather brand assets and campaign details
• QA all subaccount configurations before going live
• Set up and configure AI chatbots in AppointWise for each new gym client
• Customize chatbot prompting to match the gym brand voice, offer, and target audience
• Integrate the chatbot with the client GHL subaccount
• Test all chatbot flows and ensure they route conversations correctly
• Maintain and update chatbots as gym offers or messaging change
• Connect each client GHL setup to the Hot Prospector dialer system
• Configure lead routing so inbound leads flow correctly into the call center queue
• Troubleshoot integration issues between GHL, AppointWise, and Hot Prospector
• Ensure call center agents have correct data and lead context in Hot Prospector
• Proactively identify repetitive tasks and inefficiencies across the business
• Build and deploy automations using tools like Zapier, Make, or n8n
• Document all automations built and maintain an automation registry
• Propose AI-powered solutions for sales, fulfillment, and client communication workflows
• Report findings and recommendations to leadership on a regular cadence
• Serve as the internal subject matter expert on the Concierge Agent Program
• Train new hires from other departments on how the concierge program works during onboarding
• Create and maintain Loom video walkthroughs of all major processes
• Update training materials whenever tools or workflows change Skills
• Strong background in GoHighLevel (everything is built here)
• Must have experience with A2P verification, building landing pages in GHL and setting up new sub-accounts
• Strong command of AI tools and automation platforms (Zapier, Make, n8n)
• Proficiency in building complex, multi-step workflows and integrations
• Experience working in a marketing agency environment
• Excellent written English communication for client coordination via Slack and email
• Strong attention to detail and ability to work independently
• AppointWise or other AI chatbot platforms
• Hot Prospector or similar dialer/CRM tools
• Background in fitness industry or gym marketing (a plus, not required)

Benefits

• 100% remote work
• Stable, long-term role in a fast-growing US-based agency
• Work with cutting-edge AI and automation technology
• Clear processes, documented systems, and a team culture that rewards performers
• Paid time off / holidays
• Competitive compensation based on experience and location Company Overview
• We hire, recruit, and train high-level virtual assistants for your gym so you don't have to. It was founded in undefined, and is headquartered in Heath, Texas, US, with a workforce of 51-200 employees. Its website is Apply tot his job

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