Experienced Customer Service Representative - Training Provided Insurance License - Remote Opportunity
At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a global, digital business services company, we're dedicated to delivering cutting-edge, digitally powered business services that help the world's best brands streamline their operations in meaningful and sustainable ways. With a team of over 500,000 inspired and passionate individuals speaking more than 300 languages, our global scale and local presence enable us to make a positive impact on our communities, clients, and the environment. If you're looking for a career that's more than just a job, arenaflex is the place for you!
Become a Licensed Insurance Agent with arenaflex
We're excited to offer a unique opportunity for individuals to become licensed insurance agents through our comprehensive 5-day paid training program. This program is designed to help you prepare for the State Insurance Exam, and we'll provide you with a Trainer, study materials, and cover the cost of the exam. Upon passing your exam, we'll support you in obtaining your license in the 50 states/territories we operate in. Our goal is to empower you with the knowledge and skills necessary to succeed in this exciting field.
Benefits of Working with arenaflex
As a valued member of our team, you can expect:
- Paid Training: We'll invest in your future with our comprehensive 5-day paid training program.
- Competitive Wages: You'll be rewarded with competitive wages for your hard work and dedication.
- Full Benefits: Enjoy a comprehensive benefits package, including medical, dental, vision, 401k, and more.
- Paid Time Off: Take well-deserved breaks and recharge with our generous paid time off policy.
- Employee Wellness and Engagement Programs: We're committed to your well-being and offer a range of programs to support your physical and mental health.
Your Responsibilities
As a Pre-Licensed Representative, you'll be responsible for:
- Resolving complex consumer issues and advising first-level representatives on high-level issues.
- Assisting policyholders with billing questions and concerns.
- Providing support to policyholders with policy changes requested.
- Supporting policyholders' needs by providing recommendations and adjusting as necessary.
Requirements
To succeed in this role, you'll need:
- 6 months of customer service experience (minimum).
- Over 18 years of age.
- Ability to type 25 wpm.
- High School Graduate or GED.
- Comfort with desktop computer systems.
- Proven oral and written communication skills.
- 6 months of Call Center experience (preferred).
- Logical problem-solving skills.
- Availability to work various shifts.
- Ability to use Windows operating systems.
- Organization and work prioritization skills.
Work from Home Requirements
To ensure a seamless work-from-home experience, you'll need:
- Internet Requirements:
- Minimum subscribed download rate equal to or exceeds 25.0 Mbps.
- Minimum subscribed upload rate equal to or exceeds 5.0 Mbps.
- ISP must have no packet loss and ping under 50ms.
- Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN.
- Proof of internet speed required.
- Clean and quiet workspace.
Join the arenaflex Team
If you're a motivated and customer-focused individual looking for a challenging and rewarding career opportunity, we encourage you to apply. Don't miss out on this chance to become a licensed insurance agent and start your journey with arenaflex. Apply now and take the first step towards a brighter future! Apply Job! Apply for this job