Experienced Customer Service Representative - Overnights in Cudahy, WI at arenaflex
Join arenaflex, a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, as we continue to grow and create new career opportunities for our team members. Are you passionate about delivering exceptional customer experiences and looking for a stable career with significant growth and earning potential? Look no further than arenaflex, where our Customer Service Representatives are the heartbeat of our company. As an Overnight Customer Service Representative, you'll play a vital role in processing customer orders and inquiries, providing legendary service to our customers, and becoming a product and solutions expert.
About arenaflex
arenaflex, a family-owned company, is a leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations. We're committed to providing our customers with the best possible experience, and our Customer Service Representatives are at the forefront of this effort. With a strong focus on employee development and career growth, we offer a dynamic and supportive work environment that's perfect for those looking to advance their careers.
Key Responsibilities
As an Overnight Customer Service Representative, you'll be responsible for:
- Processing customer orders and inquiries in a collaborative call center using world-class technology
- Communicating with customers over phone, email, and chat
- Helping customers navigate arenaflex's website and online ordering
- Becoming a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently
Minimum Requirements
To be successful in this role, you'll need:
- A high school diploma or equivalent; a bachelor's degree is preferred
- Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!
Benefits
As an arenaflex team member, you'll enjoy:
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs
- Paid holidays and generous paid time off
- Tuition Assistance Program that covers professional continuing education
- Employee Perks, including:
+ Café featuring affordable daily meal options from local restaurants + On-site fitness center and beautifully maintained walking paths + Best-in-class, clean, modern facilities
Work Environment and Company Culture
Our Cudahy, WI location offers a dynamic and supportive work environment that's perfect for those looking to advance their careers. As an arenaflex team member, you'll enjoy:
- A collaborative and inclusive work environment
- Opportunities for career growth and professional development
- Recognition and rewards for outstanding performance
- A commitment to work-life balance and employee well-being
Compensation and Perks
As an Overnight Customer Service Representative, you'll enjoy a competitive salary range of $26 to $33 per hour, with significant growth and earning potential. You'll also receive a $4 shift differential, making your total hourly wage even more attractive.
How to Apply
If you're passionate about delivering exceptional customer experiences and looking for a stable career with significant growth and earning potential, apply now to join the arenaflex team! Visit our website or click the "Apply for the job now!" button to submit your application.
Expected Salary:
$26 - 33 per hour
Location:
Cudahy, WI
Job Date:
Tue, 13 May 2025 07:36:28 GMT
Apply Now:
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Contact Us:
[Insert contact information] We look forward to hearing from you and welcoming you to the arenaflex team! Apply for this job