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Experienced Customer Service Associate - Temporary in New Orleans, LA at arenaflex

Remote Full-time Live

At arenaflex, we're dedicated to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Associate - Temporary in New Orleans, LA, you'll play a vital role in creating a distinctive and delightful customer experience that sets us apart from the competition.

About arenaflex

arenaflex is a leading healthcare and retail organization that's passionate about making a positive impact on people's lives. With a rich history of innovation and customer-centricity, we've built a reputation for delivering high-quality products and services that meet the evolving needs of our customers. Our team of dedicated professionals is committed to creating a culture of excellence, diversity, and inclusion that fosters growth, learning, and success.

Job Summary

As a Customer Service Associate - Temporary in New Orleans, LA, you'll be responsible for providing exceptional customer service, operating cash registers, processing transactions, and maintaining a clean and organized store environment. You'll also be expected to engage with customers, answer questions, and resolve issues in a friendly and efficient manner. If you're a people person with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Models and delivers a distinctive and delightful customer experience

  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service
  • Engages customers and patients by greeting them and offering assistance with products and services
  • Resolves customer issues and answers questions to ensure a positive customer experience
  • Recommends items for sale to customers and recommends trade-up and/or companion items
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested
  • Processes voids, returns, rain checks, refunds, and exchanges as needed
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records
  • Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader
  • Implements Company asset protection procedures to identify and minimize profit loss
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise
  • Completes resets and revisions as directed
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders, delivers orders to customers as they arrive at store)
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers
  • Completes special assignments and other tasks as assigned

Training & Personal Development

* Attends training and completes PPLs requested by Manager or assigned by corporate

Essential Qualifications

* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

  • Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

* Prefer six months of experience in a retail environment

  • Prefer to have prior work experience with arenaflex

Skills and Competencies

* Excellent communication and interpersonal skills

  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • Ability to lift up to 25 pounds and stand for long periods
  • Basic math skills and accuracy with handling cash and operating a cash register
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service Associate - Temporary in New Orleans, LA, you'll have access to a range of training and development opportunities, including:

  • On-the-job training and coaching
  • Ongoing feedback and performance evaluations
  • Opportunities for advancement and career growth
  • Access to arenaflex's comprehensive benefits package, including health insurance, 401(k) matching, and paid time off

Work Environment and Company Culture

arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. Our team of dedicated professionals is passionate about creating a culture of excellence, innovation, and customer-centricity. As a Customer Service Associate - Temporary in New Orleans, LA, you'll be part of a collaborative and supportive team that's committed to making a positive impact on people's lives.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

  • Hourly rate: $15 - $17.5
  • Flexible scheduling, including evenings and weekend hours
  • Comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
  • Opportunities for advancement and career growth
  • Access to arenaflex's employee discount program

How to Apply

If you're a motivated and customer-focused individual who's passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. To apply, please visit our website at [arenaflex website URL] and submit your application online. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer that's committed to diversity, equity, and inclusion. We welcome applications from diverse candidates who share our values and are passionate about making a positive impact on people's lives. Apply for this job

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