Immediately Require Remote Triage RN - Access, Part-time, Rotating Evenings & Days (Weekend availability required) in Wisconsin - Indiana
Job title: Remote Triage RN - Access, Part-time, Rotating Evenings & Days (Weekend availability required)
Company: Northwestern Medicine
Job description: Important Update: At Northwestern Medicine safety is always a top priority. In response to the COVID-19 pandemic, Northwestern Medicine has moved to a more virtual recruitment process including telephone and video interviews to help ensure the health and safety of our employees, candidates, and communities. Also, some hiring activities may be delayed or suspended in certain geographic areas and job categories. . X
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- Nursing, Remote
- Nursing, Chicago, Illinois, United States
- $10,000 Tuition Reimbursement per year ($5,700 part-time)
- $6,000 Student Loan Repayment ($3,000 part-time)
- $1,000 Professional Development per year ($500 part-time)
- $250 Wellbeing Fund per year($125 for part-time)
- Annual Employee Merit Increase and Incentive Bonus
- Paid time off and Holiday pay
- Triage nurses must demonstrate excellent customer service and communication skills and the ability to function as part of a highly effective team that consistently puts Patients First.
- Establish positive first impressions with patients and customers, establishing a role as patient advocate
- Triage all incoming telephone calls and electronic messages, prioritizing and resolving, involving the provider as appropriate, successfully completing the communication cycle.
- Incorporates critical thinking to develop, implement and update an individualized plan of care based on identified patient care and learning and needs
- Asks key questions to gain insight into the patient's clinical condition and able to adjust approach as needed to get necessarily information
- Document all communications in the electronic medical record
- Schedules patient for visit with provider as appropriate based upon protocols
- Follows triage protocols in place for the department
- Assist in scheduling appointments for patients with providers within NM.
- Assist in orientation of new staff members.
- Assist in specific process improvement projects
- Participates in departmental quality improvement activities
- Uses effective service recovery skills to solve problems or service breakdowns when they occur
- Graduate of accredited RN program
- 2 years of ambulatory care experience
- Registered Nurse License issued by State of Illinois
- Current AHA BLS Provider certification
- BSN
- Specialty certification upon eligibility