Commercial Loan Servicing Specialist (Hybrid)
Banner Bank is a well-established financial institution recognized for its strong workplace culture and community involvement. The Commercial Loan Servicing Specialist will perform functions related to commercial loan servicing, including maintaining loan records, processing servicing requests, and ensuring compliance with internal guidelines and regulations.
Responsibilities
- Perform multiple functions related to commercial loan servicing for non-complex loans
- Maintain proper loan records, perform GL balancing, and ensure servicing requests are processed accurately, in accordance to internal guidelines, and within established service level standards
- Prepare and process collateral releases for commercial and commercial real estate loans while ensuring all controls are met prior to lien release
- Research and resolve loan-related issues and servicing requests, providing timely support to business lines
- Communicate with internal partners regarding post‑booking matters, imaging, payoffs, reconveyances, and loan maintenance inquiries
- Process GL certifications, balancing, and invoice payments while monitoring and reconciling Loan Operations GL accounts and subsidiary ledgers
- Prepare and post journal entries to clear reconciling items and escalate issues within established timeframes
- Process payoff quotes and work closely with title and escrow companies to support timely loan closings
- Monitor and maintain collateral tickler systems to ensure proper loan collateral perfection
- Manage UCC reports to ensure lien filings are continued, amended, or terminated as required
- Review and submit CoreLogic tax reports to business lines for further processing
- Review flood and hazard insurance documentation to ensure compliance with internal policies and regulatory requirements
- Follow all policies, procedures, security standards, and government regulations
Skills
- High school diploma or GED
- Entry-level experience with commercial loan documents, preferably including commercial real estate
- Working knowledge of collateral document administration, scanning, and indexing within an imaging system such as OnBase
- Ability to stay organized, manage multiple priorities, and maintain a high level of accuracy and attention to detail
- Clear and professional communication in both written and verbal interactions
- Ability to thrive in a deadline-driven environment with evolving priorities and a strong focus on teamwork and service
- Understanding of federal and state regulations related to loan servicing
- Capability of lifting and moving objects up to 25 pounds
Benefits
- Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
- Paid vacation time, sick time and 11 company paid holidays
- 401k (with up to 4% match)
- Tuition reimbursement
Company Overview
Company H1B Sponsorship