Site Reliability Engineer

Thales Cybersecurity Products is a leader in digital security solutions, providing critical services to businesses and governments. They are seeking a Site Reliability Engineer to ensure high service levels and operational excellence for their Telecommunication solution deployed in the public cloud, focusing on automation, reliability, and incident management.

Responsibilities

• Design, build, and maintain scalable infrastructure using tools such as Terraform, Ansible, and Kubernetes
• Develop automated CI/CD pipelines via GitLab to reduce manual toil
• Define and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs)
• Manage 'Error Budgets' to balance the velocity of new features with the stability of the platform
• Participate in 24/7 on-call rotations to provide emergency response and perform deep-dive troubleshooting for production issues
• Conduct system performance analysis, identify bottlenecks, and perform capacity planning to ensure the infrastructure can handle growth and peak loads
• Implement and refine symptom-based alerting and comprehensive monitoring strategies using platforms like Datadog to ensure high visibility into system health
• Lead blameless postmortems after incidents to identify root causes and implement long-term technical fixes to prevent recurrence
• Partner with Cloud Security teams to implement security best practices, manage access controls, and respond to security breaches or vulnerabilities
• Support customer relationship
• Interface with other stakeholders to define solution improvement plan
• You will have the ownership of solution service availability

Skills

• Engineer or equivalent
• At least 1 year experience
• Java development skill is required
• You are familiar with Public Cloud (GCP, AWS), containers and microservices (Docker, Kubernetes, Java), CI/CD and automation (Jenkins, Gitlab, Helm), NoSQL database
• Must have U.S. or Dual Citizenship and be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of Treasury
• You have already set up product monitoring and the underlying infrastructure
• You have development experience in a distributed systems and/or high availability context
• You are familiar with microservices development
• You participated in the definition of architectures, data structures, algorithms with performance, security, reliability constraints, etc
• Public cloud architect certification
• You are interested in aspects of Site Reliability Engineer: CI/CD, automation, monitoring and observability, and continuous improvement
• You are an accomplished, versatile and multi-tasking developer engineer

Benefits

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
• Company paid holidays and Paid Time Off
• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

Company Overview