Want Principal, IT Project Manager - Remote in Englewood, CO
Job title: Principal, IT Project Manager - Remote
Company: TTEC
Job description: Bringing smiles is what we do at TTEC
for you and the customer. As a Senior IT Project Manager working remotely in the US, youll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What Youll be Doing
Looking for an opportunity to showcase your organization and leadership skills? As the Senior IT Project Manager, you'll lead a variety of IT projects including client-focused, systems integration, security and compliance and infrastructure upgrades and deployments. You'll also collaborate with project team members and business leaders to achieve goals and objectives.
You'll report to the Executive Director of Project Management. You'll contribute to the success of the business by leading projects that span multiple departments.
During a Typical Day, Youll
- Structure and lead/manage projects using hybrid and agile project delivery methods
- Identify and schedule project deliverables and required activities/tasks
- Develop and execute the project communication plan
- Identify, assess, and manage project risks, issues, and dependencies
- Manage change throughout the project lifecycle
- Develop, deliver, and present project status reviews and briefings
- Bachelor's degree in business information systems (IS), computer science or related field, or equivalent IT experience
- 5+ years of project management experience managing complex and broad projects
- Expertise in project management methodology and delivery frameworks including Waterfall, Hybrid, and Agile (Scrum, Kanban)
- At least one year experience in the business process outsourcing (BPO), or call center industry is a plus
- Knowledge in project management tools such as ServiceNow PPM, Planisware, Microsoft Project, MS Teams, Jira, and Confluence
- Excited to foster and maintain new relationships and motivate your teams
- Comfortable working with limited information and changing tasks
- An annual incentive program
- Medical, dental, and vision
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time off
- Tuition reimbursement and access to thousands of free online courses