Data Delivery Analyst

About the position Unacast is a leading provider of global location intelligence that delivers cutting-edge analytics about human mobility in the physical world. We are a team of experts with decades of unmatched industry experience and we partner with organizations across the private and public sectors to unlock the potential of location data. Unacast drives smarter decision-making based on trustworthy, reliable, and privacy-friendly location intelligence that powers both commercial and societal benefits We are hiring for a Data Delivery Analyst with experience in big data! At Unacast, we are on a mission to revolutionize location-based insights, exploring how people interact with the physical world. Privacy is baked into everything we do so we have partnered with highly-trusted, privacy friendly data providers. Unacast’s products are built to provide valuable analytics across very large data sets, enlightening our customers to the “needle in a haystack” of big data. Our aim is to be the go-to leaders in location data and we are now looking for a Data Delivery Analyst to join our effort. The position is for our Customer Operations & Sales Enablement team, which is responsible for the delivery of products to Unacast’s customers, and ultimately how our data is represented both internally and externally. This is a team of extremely competent analysts and data engineers that handle a variety of responsibilities. This team is responsible for technical sales support, post-sales customer integration, implementation and training, and ongoing customer support. Day to day responsibilities of this position include modifying delivery software in order to support custom deliveries and new product forms, automating new delivery mechanisms and identifying opportunities to improve customer success and operational effectiveness and efficiency. The ability to adapt and learn new technologies quickly is important.

Responsibilities

• Configure delivery jobs utilizing various AWS services along with internal software in order to support custom deliveries and new customer onboarding
• Interact with clients regarding data delivery communications, answering questions about the data delivered, etc.
• API Key creation, support for API customers, and monitoring usage metrics
• Pulling data to support customer needs from internal proprietary platform and SnowFlake (SQL)
• Participate in the QA process to ensure data output meets customer requirements
• Conducting analysis using Snowflake SQL for either customer or internal support
• Create analysis summaries, data visualizations and interactive dashboards using Tableau and Google Sheets

Requirements

• Minimum 1-2 years of SQL experience with the ability to write moderately complex SQL queries
• Experience in interacting with and responding to customer questions with strong communication skills and fluency in English
• Proficiency working in Cloud services (Amazon Web Services is preferred) and utilizing its many services
• Well versed in analyzing projects, developing tasks and analyzing task requirements for completeness
• Excellent organizational and progress-tracking skills
• Experienced in working both on your own and in a team environment to effectively complete tasks with limited guidance
• Demonstrated attention to detail in following operational processes and documenting procedures and completion of tasks
• Evidence of being a quick and eager learner and a willingness to jump in with two feet to make sure that the job gets done well

Nice-to-haves

• Experience working in a Snowflake SQL environment
• Experience with Linux/Unix command line
• Experience with data analytics and data visualization
• You are familiar with Python, R or JavaScript
• Experience with Tableau or other Data Visualization software
• You have experience working with location data
• You are team and customer service oriented, innovative, open-minded to the solution set, and driven to deliver solutions that meet or exceed requirements.
• You believe that simple approaches are better

Benefits

• We offer competitive salaries and benefits and unlimited PTO.
• The typical base salary range for this role is $80,000 to $100,000.

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