Remote Oncology Certified Registered Nurse; OCN - RN Case Manager

Position: Remote Oncology Certified Registered Nurse (OCN - RN) Case Manager Remote Oncology Certified Registered Nurse (OCN - RN) Case Manager As an Oncology Registered Nurse (RN) Case Manager you are responsible for contact with program patients and assessing any barriers that may be present for successful initiation and completion of therapy. The OCN – RN Case Manager will play an active role with each patient from the first point of program enrollment and throughout treatment to facilitate a timely and successful patient experience.

Responsibilities

• Serve as a consistent resource throughout the continuum of program services, identifying barriers to therapy and helping the patient understand and navigate such barriers.
• Serve as an educator possessing knowledge and practical experience about clinical treatments, the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life‑threatening condition.
• Primary goals include:
• Enable patients by providing them with information and education about their prescribed therapy and course of treatment, balanced with benefits and known side effects per manufacturer product information.
• Proper administration and dosing of prescribed therapy.
• Calling and working with the patient’s insurance payer to determine coverage benefits, anticipated out‑of‑pocket costs and resources for financial assistance where applicable.
• Support to help better manage the stress involved in their diagnosis.
• Empower the patient to participate in their personal care process by triaging the patient to support for other non‑program needs such as social or other intervention programs.
• Reporting of Adverse Events/ Product Complaint received in accordance with SOP and good manufacturer practices.
• Other duties as assigned by management.

Personal Attributes

• Clinical nursing experience with demonstrated competence in educating and managing patients with a new diagnosis or chronic medical condition.
• Knowledge about clinical aspects of the relevant disease state, including protocol therapy and common prescribing algorithms.
• General computer skills.
• Able to adapt to changing work assignments.
• Service oriented and anticipate, recognize and meet the needs of others.
• Excellent interpersonal skills required, with specific ability to communicate effectively with patients, family members, and physicians.
• Ability to multitask effectively.
• Ability to recognize emotions and their effects.
• Sureness about self‑worth and capabilities.
• Manage disruptive impulses. Maintain standards of honesty and integrity.
• Take responsibility for performance.
• Be adaptable and handle change with flexibility.
• Be innovative and open to new ideas.
• Achievement driven; constantly striving to improve or meet a standard of excellence.
• Align with the goals of the group or organization and communicate effectively within the group.
• Ready to take initiative and act on opportunities.
• Be optimistic and pursue goals persistently despite obstacles and setbacks.

Requirements

• Must have active RN licensure in current state of practice.
• 2‑3 years of oncology nursing experience.
• Oncology certified through accredited program (OCN).
• Oncology clinical nursing experience with demonstrated competence in educating and managing patients with a cancer diagnosis strongly preferred.
• Knowledge about clinical aspects of oncology including protocol therapy strongly preferred.
• Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.
• Case management or Clinical Trial Nurse experience, a plus.
• Bachelor's degree preferred.
• This is a remote opportunity. Remote work eligibility is subject to all work from home criteria met and based on business need.
• We are located in Jeffersonville, IN. Pharma Cord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $696.80 per year).

Physical Demands & Work Environment

• Regularly required to talk or hear. Frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.
• Requires availability for inbound phone calls and make outbound calls as necessary.
• Minimal flexibility to…

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