Sr. Manager​/Director - Strategy & Operations; LA​/OC

Position: Sr. Manager/Director - Strategy & Operations (LA/OC) Sr. Manager/Director - Strategy & Operations (LA/OC) Department: Strategy and Operations Employment Type: Full Time Location: 1668 S. Garfield Ave. 2nd Floor, Alhambra, CA 91801 Reporting To: Brandon Sim Description About the Role

• If you’re looking for a comfortable role, this isn’t it.
• If you need a playbook handed to you, this won’t work.
• If you’re waiting for clarity before acting, you’ll be waiting too long.
• But if you see ambiguity as an invitation, and you’d rather build than observe, keep reading.

What this role actually is

• This isn’t a coordination job. It’s not about sitting in meetings and writing summaries.
• This is ownership.
• You will step into the gaps no one else can fill. You will take ideas that are half‑formed and turn them into operating realities. You will help scale a healthcare platform serving hundreds of thousands of patients and make it better, faster, and stronger.
• You won’t be asked to maintain the system. You’ll be expected to redesign it.
• We invest accordingly: meaningful compensation, direct exposure to executive leadership, and upside tied to the value you create, not just the time you spend.

Who succeeds here We’re not optimizing for pedigree. We’re optimizing for drive. The people who thrive in this role are the ones who:

• Figure things out when there is no roadmap
• See inefficiency and fix it without being asked
• Move faster than consensus but bring people with them
• Take responsibility for outcomes, not just tasks
• Push through resistance because the mission matters
• Care more about impact than optics

What You'll Do

• Partner directly with the CEO and executive leadership to drive company‑wide strategic priorities from concept through execution.
• Lead cross‑functional strategic initiatives, translating high‑level goals into actionable plans, milestones, and measurable outcomes.
• Own executive‑level operating rhythms, including business reviews, strategic planning cycles, and performance tracking dashboards.
• Develop data‑driven insights, business cases, and executive‑ready presentations to support key decisions and growth initiatives.
• Act as a strategic “air traffic controller” across teams, ensuring alignment, accountability, and momentum on critical initiatives.
• Identify operational gaps, process inefficiencies, and organizational friction points, and design solutions that scale with the business.
• Serve as a trusted thought partner to senior leaders, proactively surfacing risks, opportunities, and recommendations to improve execution and results.
• Miscellaneous responsibilities as necessary.

Qualifications

• Bachelor’s degree required;

Advanced degrees are a plus

• 3+ years of experience in management consulting, investment banking, corporate strategy, healthcare operations, or a similar high‑performance environment.
• Proven track record of leading projects or work streams independently with measurable impact.
• Exceptional problem‑solving and critical thinking skills, with the ability to simplify and communicate complex concepts to executives.
• Strong project management skills, including the ability to coordinate multiple initiatives simultaneously under tight deadlines.
• Outstanding written, verbal, and presentation skills, with experience building executive‑level deliverables.
• Highly motivated, resourceful, and comfortable with ambiguity — able to set direction in environments with limited structure.
• Advanced proficiency with Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with analytics tools (SQL, Tableau, Python, etc.) is a plus.
• Passion for healthcare and value‑based care, with a strong desire to improve outcomes for underserved patients.
• Bias for action, urgency, and impact — this is not a role for someone looking for routine or predictability.

Environmental Job Requirements and Working Conditions

• This is a US remote based role. Plus for candidates who reside in Los Angeles or Orange County, CA.
• The national base salary pay range for this role is $130,000 - $165,000. Additional compensation such as target bonus and equity would be included in the package. Actual compensation will be determined based on geographic location (current or future), experience, and other job‑related factors.

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