Product Specialist (Stoneleigh, ENG, GB)
Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today!
The Product Specialist is a remote based tactical/customer-focused role that is central to driving the company’s growth with the PTx portfolio. The Product Specialist plays a key role in building dealer relationships to grow the PTx portfolio within a dealership and build customer relationships that drive a deeper product penetration within a given geography. They are a key member of the Region and considered a vital competitive advantage in the marketplace. This role works closely with the Region Manager Lead and Region Manager to execute local strategies as agreed in the annual business plan. They help the dealer focus on customer loyalty / retention by following a robust sales process that includes lead management, product training and customer demonstrations focused on matching PTx’s products to customers’ needs. They collaborate with assigned sales team to explain the advantages of our products to dealer personnel to drive wholesale and then follow through with lead management, training and demonstrations to drive retail - all in support of the annual business plan.The primary focus of the Product Specialist is Product Optimization where their knowledge is used to train and support the dealership sales personnel to successfully sell PTx’s products and help to ensure dealers and customers get the right product for their operation and use that product to its fullest extent.
Your Impact
- As a key member of the field team: Provide Product Sales & Operation Training on local basis.Support dealers in planning, executing and following up with customer demonstrations - with focus on making dealer sales professionals self-sufficient in the demo process.Support dealers with individually personalized customer demonstrations which highlight and promote discussions tailored to end-user applications
- Develop and maintain relationships between key end-use customers, dealers, and PTx – with key focus being in support of the dealer (never circumventing dealers when working with end-use customers).Assist dealer with hosting and conducting open houses, clinics, field days and other local customer events.Support dealers with customer visits with the intent to build relationships, collect VOC information, prospect or qualify leads
- As an extension of PTx’s tactical departments: Actively participate in Product Launch Core teams, as assigned, to ensure product training collateral and product launch training is both timely and robust.Ensure all activities include teaching dealer sales staff to learn, execute and be successful with customer related activities (including demonstrations).Must be disciplined in completing internal administrative tasks relating to position in order to ensure robust metrics and reporting (ie. Lead Gen, Training, Demonstrations)
- Participate in relevant agriculture industry events, trade shows, and conferences to enhance brand visibility, build networks, and stay updated with the latest agricultural practices and technologies.Assist the sales team by providing technical insights and support during customer interactions, product demonstrations, and training sessions, addressing inquiries, resolving technical issues, and ensuring customer satisfaction throughout the sales process
- Provide PTx Marketing/Engineering teams with information pertaining to new products, product improvements, product enhancements, and future end-user requirements in order to enhance sales (Voice of Customer).Ensure all actions related to business are consistent with corporate strategy, ethics, environmental policies and procedures
Your Experience and Qualification
- Minimum of 5 years of experience in sales, customer service, and/or a technical support role with a proven track record of driving sales growth and effectively managing distributor relationships within the specified region
- Bachelor’s degree, or equivalent experience, in Agriculture or Business studies or other degree with agriculture experience. A deep understanding of the ag market and its dynamics Proficiency in Microsoft Office, specifically using Excel, PowerPoint, Word, and Outlook in a current or previous position. Additionally, Salesforce experience preferred.
- The ability to create a trusted business relationship with assigned dealers, and act as a consultant or advisor to the dealers through developing a broad understanding of the dealer’s business to drive improvement
- Strong presentation, negotiation and problem-solving skills including the ability to handle conflict and provide issue resolution through a strategic approach
- Must be able to communicate clearly with all levels of management, employees, dealers, and end-users, and be highly articulate with strong communication skills Working for an agricultural company, or experience working on a farm (Preferred)
Your Benefits
- Hybrid working
- Competitive bonus scheme
- 26 days annual leave + additional privileged leave and ability to buy up to 5 days annual leave.
- Pension scheme, life assurance and Group Income Protection.
- AXA private healthcare is available.
- Retail discounts on vouchers, EAP, and access to the Yu life Wellbeing App (free and unlimited 24/7 UK-based GPs + free will service).
Your Workplace
You will work Remote mode from our Stoneleigh, Warwickshire site. We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.