Communications Manager
DOCN seeks a Communications Consultant to deliver and develop narratives and messaging to our member base as well as internal organization.
Description
Engagement Type
Independent Contractor - Communications
Contract Period
April - December 2026, with option to extend
Time Commitment
10-15 hours per month
Compensation
$150 hourly rate, up to $18,000 for the 2026 period
SCOPE OF WORK
External Strategy
- Review and adjust the core organizational narrative and messaging architecture
- Sharpen DOCN public voice — written, spoken, and digital
- Distill programmatic and strategic work into compelling, accessible language
Member Communications & Content
- Biweekly Member Connection newsletter — drafting and production
- Regular program emails and event announcements
- Annual report content development and coordination
- Membership collateral — printed and digital
- Member portal communications — onboarding, retention, and lifecycle touchpoints
Convening and Cultivation Materials
- Support donor, grant, and funder-facing materials
- Invitations — designed for intimacy and cultural resonance
- Day-of print materials — name tags, reflection cards, welcome packets
- Post-event follow-up communications — 48 hours, 2 weeks, and 6-month touchpoints
- Swag, gifts and note card designs (print and vendor coordination preferred)
Digital & Social Media
- Maintain consistent brand voice and visual standards across all platforms (LinkedIn, Instagram, Facebook, and member Slack along with other modalities)
- Support website domain and content updates
EveryAction & Membership Portal
- Support segmented member communications and list hygiene
- Develop member lifecycle communication sequences within EveryAction
- Coordinate member portal content — onboarding flows, renewal notices, engagement prompts
- Collaborate with ED and programs staff to ensure communications reflect current member data
Crisis Communications
- Develop a crisis communications protocol — escalation paths, decision authority, and response timelines
- Draft holding statements and response templates for key risk scenarios (media inquiries, member concerns, funder pressure, field controversy)
- Establish a rapid-response process for social media and press inquiries
EXPERTISE AND EXPERIENCE
Required
- Demonstrated experience in racial justice, movement philanthropy, or aligned advocacy spaces
- Strong writing — across registers: member newsletters, field-facing narrative, funder proposals, social copy
- Comfort with ambiguity and the ability to hold multiple workstreams simultaneously
- High level of cultural competence and ability to communicate across class, geography, and race
- Discretion and trust — this role involves early access to strategy pivots and leadership conversations
Strongly preferred
- Familiarity with EveryAction/VAN or comparable CRM platforms
- Experience with segmented communications within a member or network organization
- Crisis communications experience — protocol development and real-time response
- Knowledge of social justice philanthropy and/or donor organizing ecosystem
TERMS & COMPENSATION
The entire contract will not exceed $18,000 for the 2026 period, with an hourly rate of $150 per hour and 10-15 hours per month. This engagement is structured as an independent contractor relationship. The consultant will be expected to maintain clear communication with the DOCN team, participate in regular check-ins, and attend planning meetings. Occasional travel may be needed and will be communicated in advance.
Please submit a capabilities statement with your relevant experience and three clients as references via Gusto. Note references will not be contacted without consent.