Sales Assistant

Job Title: Sales Admin

Location: Latin America (Remote)

Working Hours: Monday - Friday, 08:30 AM - 05:00 PM CST

Position Overview: We are seeking a detail-oriented and self-motivated Sales Admin to join our team. As a Sales Admin, you will play a key role in assisting with multi-site orders, maintaining spreadsheets, and entering a high volume of orders into the system. The ideal candidate will have experience in a fast-paced office environment, possess excellent communication skills, and be able to work efficiently both independently and as part of a team.

Responsibilities

• Maintain our CRM with pristine detail and up to date accuracy
• Continuously improve and learn to streamline processes.
• Update order details and notes as needed.
• Complete various data entry tasks to maintain spreadsheets.
• Timely and accurate order entry into both the order system and the inventory tracking system.
• Work on multiple items simultaneously while maintaining accuracy.
• Communicate with other employees and departments in a calm and professional manner.
• Adhere to all company policies, procedures, and codes of conduct.
• Provide customer service to clients.
• Great communication with clients via email.
• Answer customer inquiries regarding damaged or missing products and provide replacements as needed.
• Provide tracking and packing list information upon request for customers.
• Web order and Purchase Order entry daily - High Volume.
• Clear knowledge and understanding of products, website, and ordering systems.

Requirements

• High level of spoken English (near-native proficiency).
• Intermediate Google Sheets or Microsoft Excel skills.
• Experience in a Sales Team environment (preferred).
• Experience in an office environment with basic office productivity software experience required (Microsoft Word, Outlook, etc.).

Preferred Characteristics

• Reliable, dependable, detail-oriented, self-motivated, inquisitive, dedicated to the team, follows directions, can work independently.