Account Executive
As an Account Executive at Ladle, you will be responsible for driving new business by identifying, managing, and closing sales opportunities within our target markets. You will leverage a consultative sales approach to understand customer needs, demonstrate value, and guide prospects through the sales process from initial engagement to close.
Description
Job Title: Account Executive
Department: Sales
Location: Remote (greater Nashville area preferred)
Ladle is the flagship brand for solutions tailored to meet the diverse needs of the foodservice and retail industries. Ladle’s innovative ecosystem includes Storewise, MeazureUp, and ComplianceMate—each designed to help operators streamline operations, enhance compliance, and drive profitability. Together, these solutions empower businesses with data-driven insights, automation, and modern technology.
With more than 18,000 locations across North America using its platforms, Ladle helps multi-location operators achieve operational excellence and scale with confidence.
Overview
As an Account Executive at Ladle, you will be responsible for driving new business by identifying, managing, and closing sales opportunities within our target markets. You will leverage a consultative sales approach to understand customer needs, demonstrate value, and guide prospects through the sales process from initial engagement to close.
This role is ideal for a motivated seller who thrives in a fast-paced environment, is eager to deepen their sales craft, and is excited to grow within a scaling SaaS organization.
Key Responsibilities
- Identify and qualify prospective customers through a combination of outbound prospecting, inbound lead follow-up, and networking activities.
- Conduct discovery conversations to understand customers’ operational challenges and align Ladle’s solutions to their business needs.
- Manage the full sales cycle from initial outreach through negotiation and close, ensuring timely follow-up and consistent deal progression.
- Deliver engaging product demonstrations that clearly articulate value, address customer pain points, and differentiate Ladle from competitors.
- Maintain accurate and up-to-date records in the CRM to support pipeline visibility, forecasting, and reporting.
- Collaborate closely with Marketing, Customer Success, and Product teams to support deal execution and ensure smooth customer handoffs.
- Stay informed on industry trends, customer use cases, and competitive offerings to continuously refine sales messaging and approach.
- Consistently meet or exceed assigned sales quotas and performance metrics.
Qualifications
- 2–3+ years of experience as a Software Sales Account Executive, preferably in SaaS or technology sales.
- Proven track record of meeting or exceeding sales targets with a large emphasis on outbound generated pipeline.
- Strong understanding of B2B sales fundamentals and a consultative selling approach.
- Excellent communication and presentation skills, with the ability to engage a range of customer personas.
- Proficiency with CRM tools (e.g., Salesforce, Outreach, Gong) and common sales enablement platforms.
- Self-motivated, goal-oriented, and collaborative team player.
- Experience in the restaurant or foodservice industry is a plus.
- Familiarity with the operational challenges of multi-location businesses is a plus.
- This role is remote; however, candidates located in or near the greater Nashville, TN area are preferred.
What We Offer
- Comprehensive Benefits: Medical Insurance, Dental Insurance, Vision Insurance (effective day one)
- Flexible & Supportive Culture: Work in a collaborative environment that values balance and well-being with a remote first culture.
- Generous PTO: Take the time you need with our open paid time off policy.
- Innovative Work: Be part of a team that leverages cutting-edge technology to make a real impact.
Ladle provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.