Experienced Customer Service - Self Storage Manager in Midvale, UT
Join arenaflex, the self-storage industry leader, as we continue to revolutionize the way people store and manage their belongings. We are seeking an experienced and customer-focused individual to join our team as a Customer Service - Self Storage Manager in Midvale, UT. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and driving sales growth at our self-storage facilities.
About arenaflex
arenaflex is a leading provider of self-storage solutions, with a reputation for excellence and customer satisfaction. We are committed to providing a safe, secure, and convenient storage experience for our customers, and we are looking for talented individuals who share our passion for delivering exceptional service.
Our Benefits
At arenaflex, we offer a comprehensive Total Rewards package to our team members, including:
- Flexible and full-time schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)
- Eligibility for full-time benefits after working an average of 20+ hours, including:
+ Medical, dental, vision, 401k with match, paid time off, sick time, and flex spending + Company-paid life, accidental death insurance, and exclusive vendor discounts + Mileage reimbursement for travel between properties or other work-related tasks + Performance-based bonuses for our property managers
Job Description
As a Customer Service - Self Storage Manager, you will be responsible for:
- Working independently at multiple locations, spending time both inside and outside
- Assessing customer storage needs and making suggestions, including selling packing and moving supplies
- Conducting daily storage unit inspections to confirm inventory and availability
- Auditing cash drawers and making bank deposits
- Helping customers stay current with payments and making reminder and collection calls when required
- Maintaining a clean and organized facility, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal
Physical Requirements
* Ability to transport, lift, and move items weighing up to 35 pounds
- Ability to walk in/around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
- Ability to perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal
Qualifications
* Experience in customer service-centered sales environments, including retail, restaurant, fast food, or other service-based companies
- Valid driver's license and reliable vehicle for travel between work locations and/or conducting other work-related business (mileage reimbursement available)
- Ability to work independently and as part of a team
- Excellent communication and problem-solving skills
- Ability to lift, move, and transport items weighing up to 35 pounds
Additional Information
* arenaflex was recognized as a Great Place to Work by the Great Place to Work Institute
- Our employees have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion
- arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace
Expected Salary
$16 per hour
Location
Midvale, UT
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the "Apply Now" button below. Apply for this job We look forward to hearing from you and welcoming you to the arenaflex team! Apply for this job