Hybrid Customer Service Representative at arenaflex ($17-18/hr, Weekend Availability Preferred)

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are the same? If so, we want to hear from you! arenaflex is seeking a highly motivated and customer-focused Hybrid Customer Service Representative to join our team. As a key member of our customer service team, you will be the face of arenaflex, providing top-notch support to our customers while ensuring their needs are met with a smile.

About arenaflex

arenaflex is a leading provider of innovative solutions and services that empower individuals and businesses to achieve their goals. Our commitment to excellence, customer satisfaction, and employee well-being sets us apart in the industry. We're proud to offer a dynamic work environment that fosters growth, learning, and collaboration. If you're looking for a career that's more than just a job, join our team and discover the arenaflex difference.

Responsibilities

As a Hybrid Customer Service Representative, you will be responsible for:

• Assisting customers inside and outside our centers with arenaflex products and services, providing personalized support and solutions to meet their needs.
• Utilizing smartphone-based technology to manage rentals and inventory, ensuring seamless customer experiences and efficient operations.
• Moving and hooking up arenaflex trucks and trailers, ensuring safe and secure transportation for our customers.
• Cleaning and inspecting equipment on the lot, including checking fluid levels, to maintain high standards of quality and safety.
• Answering questions and educating customers regarding products and services, providing expert advice and guidance to empower informed decisions.
• Preparing rental invoices and accepting equipment returned from rental, ensuring accurate and timely processing.
• Installing hitches and trailer wiring, providing expert technical support to our customers.
• Filling propane (certification offered through arenaflex upon employment) and driving a forklift (certification offered through arenaflex upon employment), demonstrating versatility and adaptability.
• Participating in ongoing continuous education through arenaflex University, staying up-to-date on industry trends and best practices.

Minimum Qualifications

To be successful in this role, you will need:

• A valid driver's license and ability to maintain a good driving record.
• A high school diploma or equivalent.

Work Environment

As a Hybrid Customer Service Representative, you will work in a fast-paced environment with moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields, to ensure your safety and the safety of others.

Physical Demands

This role requires some physical exertion, including:

• Long periods of remaining stationary.
• Moving around indoors and outdoors.
• Positioning yourself to reach objects at varying heights.
• Moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

Benefits and Perks

As an arenaflex team member, you will enjoy a range of benefits and perks, including:

• Career stability and opportunities for advancement.
• Mindset App Reimbursement.
• Gym Reimbursement Program.
• Health insurance & Prescription plans, if eligible.
• Paid holidays, vacation, and sick days, if eligible.
• Life insurance.
• MetLaw Legal program.
• MetLife auto and home insurance.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• 24-hour physician available for kids.
• Dental & Vision Plans.
• Business travel insurance.
• You Matter EAP.
• LifeLock Identity Theft Protection.
• Critical Illness/Group Accident Insurance.
• Dave Ramsey’s SmartDollar Program.

Compensation

As a Hybrid Customer Service Representative, you will be compensated at a rate of $17-18 per hour, with opportunities for advancement and increased earnings.

Why Join arenaflex?

At arenaflex, we're committed to creating a culture of health and wellness. We offer a range of benefits and perks that support your physical, emotional, and financial well-being. Join our team and discover a career that's more than just a job – it's a path to growth, learning, and fulfillment.

How to Apply

If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we want to hear from you! Apply now to join our team as a Hybrid Customer Service Representative at arenaflex.

Equal Opportunity Employer

arenaflex is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment. If you require accommodations during the selection process, please let us know. Information obtained during this process will only be shared on a need-to-know basis.

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