Experienced Customer Service Sales Representative - Fully Remote Opportunity at arenaflex

Unlock Your Potential in a Dynamic and Supportive Work Environment

Are you a motivated and results-driven individual looking for a challenging and rewarding career opportunity? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further than arenaflex, a leading organization in the industry, where we're seeking an experienced Customer Service Sales Representative to join our team.

About arenaflex

arenaflex is a forward-thinking organization that values innovation, collaboration, and customer satisfaction. We're committed to delivering exceptional experiences to our customers, and we're looking for talented individuals who share our passion for excellence. As a Customer Service Sales Representative, you'll be part of a dynamic team that's dedicated to driving growth, improving customer satisfaction, and exceeding sales targets.

Job Summary

We're seeking an experienced Customer Service Sales Representative to join our team in a fully remote capacity. As a key member of our sales team, you'll be responsible for continuing subscriptions and trials to existing customers, utilizing state-of-the-art technology and client relationship management systems. If you're a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities

As a Customer Service Sales Representative, you'll be responsible for:

• Contacting existing customers on behalf of arenaflex
• Upgrading or resubscribing their services utilizing state-of-the-art technology and client relationship management systems
• Delivering sales results that meet client performance objectives, including number of contacts, number of leads/conversions/sales, etc.
• Delivering productivity results that meet client performance objectives, including contacts/hour, sales per hour, accuracy
• Adhering to standard contact procedures and attempting to build relationships, build support for client products and services, and overcome prospect objections
• Adhering to operational processes, PCI compliance, client standards, and program standards

We Offer

* Competitive hourly wages and up to an additional $170 + per week in weekly commission opportunities

• Two base hourly pay raises during the first year of employment
• Limited Full-Time Opportunities Available
• Opportunities to get more hours and work Full time
• 100% Paid Virtual Training. No on-site Training is needed!
• Advancement opportunities in virtual leadership, training, quality, and workforce management roles
• No Cold Calling
• 401k Plan
• Medical, Dental, and Vision Insurance after only 90 days for Full Time
• Free Satellite Radio service perks
• $22 monthly internet stipend for those who qualify

Requirements

To be successful in this role, you'll need:

• Must be a North Carolina Resident
• Private and secure workspace at home free from background noise or distractions
• Sales, Call Center, Upselling, Retail Sales, or Customer Service Experience are highly preferred
• Professional vocabulary
• Excellent communication skills both oral and written
• Assertive, quick thinking
• Excellent schedule adherence and attendance
• Prior work-from-home call center experience is a plus!
• Good computer skills

Technical Requirements

To ensure success in this role, you'll need:

• Must provide your own Computer or Laptop
• Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
• Windows 10 Desktop or laptop current on all security updates
• High-quality noise-canceling wired USB headset
• Dual Screen Set-up – a separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
• Webcam
• Free space – 5 GB
• Processor speed – Dual Core @3 GHz or better OR Quad Core @2GHz or better
• RAM Required – 8 GB
• Anti-Virus – Full versions of Windows Defender or Essentials

What We Offer

At arenaflex, we're committed to providing a supportive and dynamic work environment that fosters growth, learning, and success. As a Customer Service Sales Representative, you'll have access to:

• Ongoing training and development opportunities to enhance your skills and knowledge
• A collaborative and supportive team environment that encourages open communication and feedback
• Opportunities for career advancement and professional growth
• A comprehensive benefits package, including medical, dental, and vision insurance, 401k plan, and more

How to Apply

If you're a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees. Apply for this job