Experienced Customer Success & Operations Intern – Part-Time Remote Paid Opportunity (Fall 2023 & Winter 2024) at arenaflex in Brooklyn, NY
At arenaflex, we're revolutionizing the sports recruiting landscape by connecting athletes, clubs, events, and college coaches in a seamless and efficient manner. As the leading sports recruiting network, our platform is trusted by top sports organizations, including the IWLCA, IMLCA, NFHCA, and Junior Volleyball Association. Every year, millions of connections are made on our network, resulting in commitments to the best academic and athletic institutions. arenaflex is an equal opportunity employer and a proud advocate for diversity and equal opportunity on our team. We believe that a diverse and inclusive team is essential to serving the needs of our student-athletes, their families, and coaches. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. By embracing diversity, we can better understand the needs of our users and provide exceptional support.
About Our Intern Program:
We're excited to offer a number of remote positions for a paid part-time fall and winter internship (compensation and credits earned). As an intern at arenaflex, you'll have the opportunity to work in a dynamic start-up environment and tackle real-world business challenges. Our internship program is designed to provide you with the freedom to explore each department within our company and gain hands-on experience with each member of our team. We're looking for innovative and proactive interns who are ready to hit the ground running and take on significant responsibility.
Customer Success & Operations – Paid Internship:
As a Customer Success & Operations intern, you'll work closely with our Customer Success team to ensure our customers have a memorable and seamless experience with arenaflex. You'll troubleshoot customer issues using premium technology solutions to manage live chat, ticketing, and inbound telephone inquiries. You'll also have the opportunity to learn the ins and outs of our product, develop problem-solving skills, and hone your inbound sales skills to improve the overall arenaflex brand. Additionally, you'll be responsible for aiding in the operational efforts during our largest B2B renewal season. This internship is ideal for individuals interested in roles in Account Management, Customer Success, or Business Operations, as you'll receive direct exposure to these functions. The internship will run from Monday, October 9th to Friday, February 2nd, and can be entirely remote or hybrid, with the option to work from our WeWork location in New York City.
Compensation and Benefits:
Our internship pays $15 per hour, providing you with a competitive stipend for your hard work and dedication. As an intern at arenaflex, you'll also have access to a range of benefits, including:
- Opportunities for professional growth and development
- A dynamic and supportive team environment
- Flexible work arrangements to suit your needs
- A comprehensive onboarding program to ensure your success
Requirements:
To be considered for this internship, you'll need to meet the following requirements:
- Currently enrolled in an undergraduate or graduate program
- Enthusiasm for sports and the recruiting process
- Customer Service or Sales experience preferred (not required)
- Solid analytical thinker with excellent written and verbal communication skills
- Ability to quickly identify the source of and solution to a problem
- Ability to understand our user's needs and communicate our value proposition
What We're Looking For:
We're seeking individuals who are passionate about sports and the recruiting process, with a strong desire to learn and grow in a dynamic start-up environment. As a Customer Success & Operations intern, you'll be an integral part of our team, working closely with our Customer Success team to deliver exceptional support to our customers. If you're a motivated and proactive individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Don't miss out on the chance to join our team and contribute to the success of arenaflex.
How to Apply:
To apply for this internship, please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you!
Apply Now:
Apply to this Job
Contact Us:
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at [[email protected]](mailto:[email protected]). We look forward to hearing from you! Apply for this job