Experienced Data Entry Clerk – Energy Services Program Support | Remote Work Opportunity

Are you a detail-oriented and organized individual with a passion for making a positive impact in your community? Do you thrive in a dynamic and supportive work environment? Look no further! arenaflex is seeking an experienced Data Entry Clerk to join our team in Fitchburg, MA. As a valued member of our team, you will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

About arenaflex

arenaflex is a non-profit human services agency dedicated to positive change, focused on enhancing the lives of individuals and families in Fitchburg, MA. Our dynamic team is united by a shared passion for making a lasting impact in our community. We are committed to fostering community growth, providing essential services, and promoting holistic well-being.

Position Overview

As a Data Entry Clerk, you will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. You will work closely with program staff to ensure the delivery of services is consistent and effective. This is a fantastic opportunity to grow your skills and experience in a supportive and dynamic work environment.

Essential Duties and Responsibilities

* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Required Qualifications and Skills

* Associate degree or equivalent professional experience.

• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and Google Suite.
• Experience with database management systems, including Monday.com.

Why Join arenaflex?

* Competitive Salary: Enjoy a dependable salary that reflects your skills and experience.

• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
• Comprehensive Benefits Package: Enjoy a range of fantastic benefits, including health, dental, FSA, and vision insurance, paid time off, and more.
• Professional Development Opportunities: Participate in mandatory agency training and other relevant professional development activities to enhance your skills and career.
• Collaborative Work Environment: Join a dynamic and supportive team that values your well-being and personal growth.

How to Apply

If you are a motivated and detail-oriented individual with a passion for making a positive impact in your community, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values diversity, equity, and inclusion.

Contact Information

For more information about this opportunity, please contact [insert contact information]. We look forward to hearing from you!

Apply Now

Don't miss out on this exciting role. Apply now to be part of a team that makes a meaningful difference in the community. Apply for this job