Immediate Hiring: Customer Service Associate I (Remote) at arenaflex
Unlock a Rewarding Career in Customer Service
Are you passionate about delivering exceptional customer experiences and making a meaningful impact in people's lives? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to join arenaflex as a Customer Service Associate I (Remote) and embark on a rewarding career journey.
About arenaflex
arenaflex is a leading organization dedicated to providing innovative solutions and exceptional customer service. Our purpose is simple: to make the dream of homeownership possible. As a team member, you'll play a vital role in achieving this goal, working collaboratively with our talented professionals to deliver outstanding results.
Why Choose arenaflex?
At arenaflex, we foster a relaxed and casual work environment that mirrors our attire. We're committed to doing right by our customers and employees alike, offering a range of benefits and opportunities for growth and development.
Discover the Benefits:
* Team member mortgage loan program and down payment assistance program
- Student Debt Repayment program
- Tuition reimbursement
- Paid time off and paid holidays
- Market-based health insurance for medical, dental, and vision
- Flexible spending accounts for eligible childcare expenses
- Cooper Climbers: an in-house program with built-in career advancement pathways
In Your Typical Day, You Will:
* Answer 40-50 inbound/outbound (dialer) calls a day
- Assist customers with payment options, escrow items, and any general mortgage information
- Discuss arenaflex customer benefits like Paperless, Mobile App, Web, and IVR
- Assist customers that are 30 days or less due on their mortgage payment
Qualifications:
* 6 months or more with customer service experience
- 6 months or more with call center experience
Additional Details:
* Hourly rate is $15.00 an hour
- Eligible for monthly bonus and incentive rewards!
- Must reside within 60 miles from office location
- Comprehensive 6-week paid virtual training – equipment is provided
- Attendance is required for the first 90 days of training is required.
- Hours of Operations: Monday - Thursday 7am – 8pm; Friday 7am - 7pm; and Saturday 8am- 12pm.
- Work schedule after training will align with these business hours
Apply Now and Join Our Team of Dedicated Customer Service Professionals!
arenaflex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V Seize this Opportunity to Make a Significant Impact. Apply Now and Take the First Step Towards a Rewarding New Role. Apply To This Job Apply for this job