Experienced Customer Service Appointment Setter – Remote Opportunity with arenaflex

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic environment where no two days are the same? If so, we invite you to join arenaflex, a leading organization in the industry, as a Remote Customer Service Appointment Setter. This is an immediate hiring opportunity that offers a competitive salary, comprehensive benefits, and a chance to grow your career in a supportive and collaborative work environment.

About arenaflex

arenaflex is a forward-thinking company that has been a leader in design, sales, installation, and service for chimney, fireplace, and stone solutions since 2009. Our mission is to bring warmth and safety to every home and business we serve, and we strive to create a positive and supportive work environment that values our employees' contributions. As a family-owned business, we pride ourselves on our employee-first culture, emphasizing comfort, productivity, and collaboration.

Job Overview

We are excited to invite applications for the role of Appointment Setter – Customer Service Representative, a pivotal position within our vibrant team. This full-time opportunity offers the flexibility to work remotely or from our office, allowing you to choose the work environment that best suits your needs. As a Remote Customer Service Appointment Setter, you will be instrumental in ensuring our operations run smoothly, interacting with clients to gather information and provide assistance, and supporting overall operational efficiency through your attention to detail and client-focused approach.

Key Responsibilities

In this role, you will be responsible for:

• Answering incoming calls and managing customer databases
• Scheduling appointments for our skilled technicians
• Interacting with clients to gather information and provide assistance
• Supporting overall operational efficiency through your attention to detail and client-focused approach
• Utilizing ServiceTitan software to manage customer interactions and appointments

Required Skills

To excel in this position, candidates should possess:

• Strong organizational skills and a keen eye for detail
• Exceptional customer service abilities
• Experience in scheduling and appointment setting
• Proficiency in using ServiceTitan software
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively

Qualifications

Ideal candidates will have:

• A minimum of 2 years of experience with ServiceTitan
• Relevant office experience in a trade industry, such as chimney services, HVAC, or electrical
• A current valid driver's license
• High school diploma or equivalent required; associate's or bachelor's degree preferred

Career Growth Opportunities

This position offers numerous avenues for professional development within our esteemed company. We are committed to supporting your career advancement and ensuring your success. arenaflex offers a range of training programs, mentorship opportunities, and career growth initiatives to help you achieve your goals.

Company Culture and Values

As a family-owned business, we pride ourselves on our employee-first culture, emphasizing comfort, productivity, and collaboration. Our mission is to bring warmth and safety to every home and business we serve, and we strive to create a positive and supportive work environment. We value our employees' contributions and offer a range of benefits and perks to support their well-being.

Compensation and Benefits

We offer a competitive compensation package that includes:

• Comprehensive health insurance
• 401(k) retirement plan
• Paid training programs
• Paid time off (PTO) and holidays
• Flexible work arrangements, including remote work options
• Opportunities for career growth and professional development

Why Join arenaflex?

* Competitive salary and benefits package

• Opportunity to work in a dynamic and supportive environment
• Career growth opportunities and professional development initiatives
• Flexible work arrangements, including remote work options
• Comprehensive training programs and mentorship opportunities
• Collaborative and employee-first culture

How to Apply

If you are motivated, detail-oriented, and passionate about delivering outstanding customer service, we encourage you to apply for this exceptional opportunity to become part of our dedicated team. Our quick and user-friendly application process makes it easy to take the next step in your career with us. Apply today and let's build the future together! Apply To This Job Apply for this job