Experienced B2B Customer Insights Senior Manager – Driving Business Growth through Data-Driven Strategies

Are you a seasoned professional with a passion for uncovering actionable insights that drive business success? Do you have a knack for translating complex data into compelling stories that resonate with stakeholders? If so, we invite you to join arenaflex as a B2B Customer Insights Senior Manager, where you'll play a critical role in shaping the company's business strategies and driving growth through data-driven decision-making.

About arenaflex

arenaflex is a leading innovator in the industry, dedicated to delivering cutting-edge solutions that transform the way businesses operate. Our team of experts is passionate about harnessing the power of data to drive business growth, and we're seeking a talented B2B Customer Insights Senior Manager to join our ranks.

The Role

As a B2B Customer Insights Senior Manager at arenaflex, you'll be responsible for uncovering and creating actionable insights that drive strategies, business decisions, and competitive advantage. This role involves designing and executing custom research to influence product development and marketing strategies, while serving as a trusted advisor to the Business Group. You'll work closely with teams across the organization, including marketing, product development, CX, and design, to align research with business goals.

Key Responsibilities

* Conduct research and analysis to uncover valuable information and translate it into clear, actionable recommendations

• Build strong relationships with stakeholders, offering guidance and expertise on market trends, customer behavior, and competitive landscape
• Work closely with teams across the Business Group organization to align research with business goals
• Communicate research findings compellingly and persuasively, using data visualization and storytelling techniques
• Advocate for the customer's perspective, ensuring their needs and preferences are considered in decision-making
• Contribute to the development of marketing and product strategies, identifying opportunities for growth and innovation
• Possess strong business acumen and the ability to translate data into actionable insights

Requirements

* Bachelor's degree or four or more years of work experience

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training
• Experience designing research for and conducting quantitative market/survey research with hard-to-reach business decision-makers
• B2B Research experience
• Ability to independently translate business needs and objectives into the appropriate research design and actionable insights

Nice-to-Haves

* An advanced degree in Market Research, Social Sciences (e.g., Psychology, Sociology, etc.) or Business (e.g., economics, MBA, etc.) or a certification in Market Research (UGA, etc.)

• Experience in conducting research with Business decision-makers in the technology or telecoms category
• Experience at or working alongside a market research agency or related vendor
• Experience managing agency vendor relationships, including scoping, budgeting, data quality, and timeliness
• Strong analytical and data interpretation skills
• Strong communication skills with the ability to translate complex concepts into actionable insights for non-technical stakeholders
• Ability to work independently and as part of a team
• Experience with marketing communications on linear TV, mobile, digital, and social media platforms

Benefits

* Health and wellness benefits

• Short term incentives
• 401(k) Savings Plan
• Stock incentive programs
• Paid time off
• Parental leave
• Adoption assistance
• Tuition assistance

Why Join arenaflex?

At arenaflex, we're passionate about creating a work environment that's inclusive, supportive, and empowering. We believe in fostering a culture of innovation, collaboration, and continuous learning, where our employees can grow and thrive. As a B2B Customer Insights Senior Manager, you'll have the opportunity to work with a talented team of experts, contribute to cutting-edge projects, and drive business growth through data-driven strategies.

How to Apply

If you're a motivated and experienced professional with a passion for data-driven decision-making, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team, and we're confident that you'll find arenaflex to be a rewarding and challenging place to work. Apply To This Job

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and free from discrimination. If you require accommodations during the application process, please don't hesitate to contact us.

Contact Us

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We're always happy to hear from interested candidates and look forward to connecting with you. [email protected] +1-555-555-5555 Apply for this job