Manager, Billing (Remote)
Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Directs, supervises, coordinates and plans the entire billing and collection operation of the Patient Financial Services (PFS) department. Serves as working supervisor for team or work group using comprehensive knowledge. Provides technical leadership while performing escalated or complex duties. Supervises and directs the activities of various levels of assigned personnel using both professional and supervisory discretion and independent judgment.
Job Requirements:
Education and Work Experience:
- Bachelor’s Degree or equivalent combination of education/related experience: Required
- Master's Degree: Preferred
- Five years' medical billing experience: Preferred
- One year's leadership experience: Preferred
Essential Functions:
- Strives to keep days in accounts receivable (AR) at department goal. Maintains documented records of collection process for all accounts. Identifies payers with a history of contract violations and initiates projects to recover underpayments and facilitate future compliance. Reviews and approves adjustments and refunds, approves write-offs and refers delinquent accounts to collection agencies/attorneys as necessary.
- Maintains and reviews department statistics and trend reports to develop, evaluate, continually improve and supervise a streamlined and fully integrated credit and collection process. Coordinates with hospital admitting department to ensure accurate and efficient flow of information.
- Works in collaboration with controller to maintain appropriate internal control safeguards over accounts receivable (AR) records and cash collections and ensures proper valuation of receivables on balance sheet (includes establishing appropriate reserve requirements).
- Coordinates department staff scheduling, reviews timesheets and maintains attendance records. Defines staff member goals, objectives and priorities. Administers employee evaluations. Oversees new-employee orientation and staff education and training. Manages selection process of potential employees.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.