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IT Field Service Technician

Remote Full-time Live

YourIT is a company based in Oklahoma City that focuses on improving people's lives through technology strategies. They are seeking an On-Site IT Support Technician who will be responsible for assisting clients with troubleshooting and installation of various IT needs, while also engaging in ongoing learning and development.

Responsibilities

  • Client Engagement: Elevate client experiences, turning them into advocates
  • On-Site Support: Be the primary field technician assisting clients with troubleshooting and installation of a wide variety of needs, including servers, networking, PC installation, printers, and other equipment
  • Technical Support: Take Help Desk calls occasionally as needed in a roll over or overflow capacity
  • Continued Learning: Constantly grow both technically and personally

Skills

  • Exposure to and basic knowledge of Windows servers and desktops
  • Experience working in a B2B setting
  • Essential knowledge of networking
  • Ability to install and troubleshoot basic small business networks
  • Exceptional problem-solving abilities with adaptability and quick learning
  • High standards in task execution, collaboration, and relationship building
  • Balancing big-picture thinking with attention to detail
  • Ability and space to work remotely, if desired

Benefits

  • Paid Time off and health insurance
  • Ongoing training and development, and opportunities for future advancement
  • Health insurance
  • Dental and vision insurance
  • Matching 401k
  • Get your birthday off
  • A Proactive Approach to Ongoing Training to help you develop life-long skills.

Company Overview

  • YourIT provides cybersecurity consulting and IT managed services to Oklahoma City accounting firms and small businesses. It was founded in 2009, and is headquartered in Oklahoma City, Oklahoma, US, with a workforce of 2-10 employees. Its website is http://www.YourIT.com.
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