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Experienced Senior Customer Business Manager – Driving Growth and Innovation at arenaflex

Remote Full-time Live

At arenaflex, we're on a mission to create a better world for billions of people around the globe. As a Senior Customer Business Manager, you'll play a pivotal role in driving growth, innovation, and impact across our iconic brands. If you're a results-driven professional with a passion for making a difference, we want to hear from you.

About arenaflex

arenaflex is a leading global consumer goods company with a rich history of innovation and market leadership. Our legendary brands, including Huggies, Kleenex, Cottonelle, Scott, Kotex, Poise, Depend, and Kimberly-Clark Professional, are used by millions of people every day. We're committed to sustainability, inclusion, wellbeing, and career development, and we're always looking for new and better ways to perform.

The Role

As a Senior Customer Business Manager, you'll be responsible for developing and executing joint business plans that drive growth and profitability for our customers. You'll work closely with our category, finance, shopper marketing, digital, and sales teams to deliver exceptional results and exceed customer expectations. Your expertise will be critical in understanding overall corporate, sales, trade, marketing, and general business objectives to ensure contribution, trade management, volume, and growth profit objectives are met.

Key Responsibilities

* Lead a high-performing team to develop and execute an Omni-channel joint business plan that delivers financial goals and metrics

  • Drive the development and execution of best-in-class distribution, pricing, shelving, merchandising (DPSM) programs that support category and arenaflex growth strategies
  • Develop and deliver insights and plans that successfully execute national plans to deliver share growth
  • Track progress of key objectives through analysis of business performance and develop corrective actions to close gaps to joint business plan goals
  • Identify areas where the team can streamline and simplify to focus on the highest value activities
  • Seek out opportunities to deliver on strategic priorities for the future (Line Review, Joint Business Plan, Innovation Summits, etc.)

Essential Qualifications

* Bachelor's degree and 4+ years of progressive exempt status experience in sales, business, customer management, and customer development

  • Proficient in customer, category, and trade management
  • Strong analytical and problem-solving skills, with the ability to think critically and strategically
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders
  • Proven track record of exceeding sales objectives and driving growth and profitability

Preferred Qualifications

* CPG industry experience and arenaflex customer/retailer account/s experience, ideally working with H-E-B as your customer

  • Proven record of exceeding sales objectives
  • Knowledge of forecasting, supply and demand experience, and shelf reset experience
  • Solid skills in Excel and PowerPoint
  • Experience in sales, building excellent relationships, excellent oral, verbal, and written communication skills, results and strategy orientation, business intuition, ethical judgment, and decision-making
  • Mentoring, networking, resource management, prioritization, and time management, cross-functional relationships, high-caliber customer service problem-solving, adaptable, relentless push for improved business results and processes

Skills and Competencies

* Strong business acumen and understanding of the CPG industry

  • Excellent analytical and problem-solving skills, with the ability to think critically and strategically
  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders
  • Proven track record of exceeding sales objectives and driving growth and profitability
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and deadlines
  • Strong leadership and management skills, with the ability to motivate and develop high-performing teams

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Senior Customer Business Manager, you'll have access to a range of learning and development opportunities, including:

  • Formal training programs and workshops
  • Mentorship and coaching from experienced colleagues
  • Opportunities for professional development and advancement
  • Access to industry-leading tools and technologies
  • Collaborative and dynamic work environment

Work Environment and Company Culture

arenaflex is a global company with a diverse and inclusive culture. We're committed to creating a workplace that's welcoming, supportive, and empowering for all employees. As a Senior Customer Business Manager, you'll be part of a high-performing team that's passionate about making a difference. You'll have the opportunity to work with talented colleagues from around the world, share ideas and best practices, and contribute to our mission to create a better world for billions of people.

Compensation, Perks, and Benefits

As a Senior Customer Business Manager, you'll be eligible for a competitive salary, target bonus, and comprehensive benefits package, including:

  • Medical, dental, and vision coverage options
  • Flexible savings and spending accounts
  • Diverse income protection insurance options
  • Additional programs and support for education, adoption, relocation, and childcare
  • Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment

How to Apply

If you're a results-driven professional with a passion for making a difference, we want to hear from you. Please click the "Apply" button to submit your application, and a member of our recruiting team will review your qualifications and follow up if you seem like a great fit for this role.

Equal Opportunity Employer

arenaflex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Salary Range

The anticipated base pay range for this role is $101,000-$125,000 USD, depending on location, role, skills, performance, and experience. Actual pay will depend on several factors, including location, role, skills, performance, and experience.

Veterans and Members of the Reserve and Guard

arenaflex highly encourages veterans and members of the Reserve and Guard to apply. We're committed to supporting our nation's heroes and providing opportunities for career growth and development.

Relocation Support

arenaflex will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of arenaflex's applicable mobility policies. The benefits/policy provided will be decided at arenaflex's sole discretion.

Join Our Team

At arenaflex, we're passionate about making a difference and creating a better world for billions of people. If you're a results-driven professional with a passion for innovation and growth, we want to hear from you. Apply now and let's discuss how you can become a vital part of our success story. Apply for this job

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