ServiceNow Engineer – Enterprise Architecture (EAP / APM)
Benefits:
- Competitive salary
- Architect and implement ServiceNow Enterprise Architecture (EAP/APM) solutions
- Configure and operationalize:
- Application Portfolio
- Technology Portfolio
- Information Portfolio
- Align Enterprise Architecture frameworks with CMDB and CSDM
- Drive CMDB architecture, governance, and data quality
- Realign existing data and processes to CSDM standards
- Implement and manage Service Portfolio Management, including:
- Business Services
- Technology Services
- Service Offerings
- Support Digital Portfolio Management (DPM) initiatives:
- Demand management
- Investment alignment
- Strategic prioritization
- Build and support integrations using:
- REST / SOAP APIs
- Data transformation and ETL patterns
- Develop solutions using:
- JavaScript scripting
- Scripted APIs
- Workflows and Flow Designer
- Support Service Mapping (tag-based preferred)
- Work with foundational ServiceNow data:
- Users, Groups, Companies, Locations
- Proven hands-on experience implementing ServiceNow APM / EAP
- Strong expertise in:
- CMDB architecture and governance
- CSDM implementation and alignment
- Experience operationalizing EA frameworks within ServiceNow
- Solid understanding of service hierarchy and lifecycle
- Strong ServiceNow development experience (JavaScript & platform APIs)
- Hands-on experience with integrations and data management within ServiceNow
- Experience with enterprise-wide Enterprise Architecture transformation initiatives
- Experience implementing multiple ServiceNow modules
- Exposure to:
- Governance frameworks
- EA maturity models
This is a remote position.
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