Software Account Manager (WA, US, NA)

Requisition Number: 103348 

Software Account Manager

Insight at a Glance

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Software Account Manager, you will be responsible for managing and nurturing relationships with our clients to ensure their success with our software solutions. You will work closely with existing customers to understand their needs, provide support, and identify opportunities for up-selling and cross-selling Insight products and services.

Key Responsibilities

• Build and maintain strong relationships with assigned accounts to understand their business objectives and software needs.
• Quoting and Selling of Software for targeted clients
• Serve as the primary point of contact for clients (for Software), addressing inquiries and resolving issues promptly.
• Develop a thorough understanding of software products and services to effectively communicate their value to clients.
• Stay updated on industry trends and competitor offerings to provide informed recommendations to clients.
• Identify opportunities for account growth by analyzing client usage and needs.
• Assist in the development and execution of account strategies to achieve sales targets and increase customer satisfaction.
• Collaborate with the account teams to prepare proposals, presentations, and demonstrations tailored to client requirements.
• Participate in sales meetings and partner training sessions to enhance product knowledge and selling skills.
• Maintain accurate records of client interactions, sales activities, and account updates in Salesforce CRM
• Prepare a monthly, quarterly, and yearly forecast of software opportunities in the territory.
• Prepare regular reports on account status, sales performance, and market insights for management review.
• Assist in onboarding new clients and new account team members by providing training on software features and best practices.
• Ensure clients are fully enabled on Insight software service and support options.

What we’re looking for

• Bachelor’s degree in business, Marketing, Information Technology, or a related field (or equivalent experience).
• Ability to communicate effectively with the ability to build rapport with clients and team members.
• 6 months + of enterprise selling experience or software operations experience
• Ability to demonstrate time management and manage competing priorities
• Basic understanding of software products and technology; ability to learn and grow in the software industry.
• Ability to work collaboratively in a team environment and independently to meet sales targets.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with Salesforce CRM is a plus.
• Ability to demonstrate organizational skills and attention to detail.

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.

Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Full medical, dental, and vision benefits.
• Company 401k match

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Chandler || Arizona (US-AZ) || United States (US) || Sales/Business Development || None || Remote ||