Experienced Part Time Customer Service/Lot Attendant – Remote Opportunity at arenaflex

At arenaflex, we're on a mission to revolutionize the way we approach customer service and lot management. As a Part Time Customer Service/Lot Attendant, you'll play a vital role in delivering exceptional experiences to our customers while ensuring the smooth operation of our lot. If you're a people person with a passion for helping others, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative solutions for the modern workforce. With a strong commitment to customer satisfaction and employee development, we've built a culture that values collaboration, creativity, and continuous learning. Our remote office is equipped with state-of-the-art technology and a comfortable workspace that fosters productivity and well-being.

Job Summary

As a Part Time Customer Service/Lot Attendant, you'll be responsible for providing top-notch customer service, inspecting and maintaining equipment, and ensuring the efficient operation of our lot. You'll work closely with our team to resolve customer issues, answer questions, and educate customers about our products and services. If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.

Key Responsibilities

* Provide exceptional customer service to customers inside and outside our lot, addressing their queries and concerns in a timely and professional manner.

• Inspect and maintain equipment on the lot, including checking fluid levels and ensuring that all vehicles are in good working condition.
• Use smartphone-based technology to manage rentals and inventory, ensuring accurate and efficient tracking of equipment.
• Assist customers with U-Haul products and services, including preparing rental invoices and accepting equipment returned from rental.
• Install hitches and trailer wiring, and fill propane (certification offered through arenaflex upon employment).
• Drive a forklift (certification offered through arenaflex upon employment).
• Participate in ongoing continuous education through arenaflex University, staying up-to-date on the latest industry trends and best practices.

Minimum Qualifications

* Valid driver's license and ability to maintain a good driving record.

• Availability to work part-time/weekends and holidays.
• Basic computer knowledge.
• Ability to work in a fast-paced environment with moderate risks or discomforts.
• Physical demands include long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs.

Preferred Qualifications

* Previous experience in customer service or a related field.

• Knowledge of U-Haul products and services.
• Certification in propane filling and forklift operation.
• Ability to work independently and as part of a team.

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical demands include long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs.

Benefits and Perks

* Competitive compensation package.

• Opportunities for advancement and career growth.
• Mindset App Reimbursement.
• Gym Reimbursement Program.
• Health insurance & prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• Life insurance.
• MetLaw Legal program.
• MetLife auto and home insurance.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• 24-hour physician available for kids.
• Dental & Vision Plans.
• Business travel insurance.
• You Matter EAP.
• LifeLock Identity Theft Protection.
• Critical Illness/Group Accident Insurance.
• Dave Ramsey's SmartDollar Program.

Why Join arenaflex?

At arenaflex, we're committed to creating a culture of health and wellness. We offer a supportive work environment, opportunities for growth and development, and a competitive compensation package. If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.

How to Apply

Ready to join our team? Click the link below to apply now and we'll be in touch soon! Apply To This Job

Simple Application Process

Our application process is designed to be easy and straightforward. Simply click the link above to apply, and we'll be in touch soon to discuss your qualifications and next steps. Apply for this job