Experienced Marketing Assistant/Customer Service Representative – Community Outreach and Engagement
At arenaflex, we're passionate about making a lasting impact in our communities, and we're looking for a motivated and customer-service-oriented Marketing Assistant/Customer Service Representative to join our team. As a key member of our community outreach and engagement team, you'll play a vital role in supporting our local marketing efforts and providing exceptional customer service to our prospective customers.
About Us
arenaflex is a dynamic and innovative organization that's dedicated to promoting water safety and a lifelong love of the water. We're committed to ensuring that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer. Our team is passionate about making a difference in our communities, and we're looking for like-minded individuals to join us on this journey.
Job Summary
We're seeking a part-time Marketing Assistant/Customer Service Representative to work with our team at arenaflex. In this role, you'll be responsible for supporting our local marketing efforts, creating engaging social media content, and providing exceptional customer service to our prospective customers. This position may grow into a full-time position, and we offer a competitive salary, flexible schedule, and opportunities for career growth and development.
Key Responsibilities
* Assist with the development and implementation of arenaflex's marketing strategies and campaigns
- Create social media content with photos, videos, and printed materials, and boost and manage arenaflex's social media accounts on Facebook, Instagram, WhatsApp groups, NextDoor App, and other platforms
- Assist with the distribution of marketing materials such as brochures, flyers, and email newsletters
- Gather and analyze customer data and feedback to help inform marketing decisions
- Foster and grow community relationships with school PTOs, mom's groups, Chamber of Commerce, and other related groups and institutions
- Participate in local community events and outreach initiatives to promote arenaflex
- Customer Service:
+ Assist with the registration and enrollment process for swim lessons + Maintain detailed records of prospective customer interactions and follow up as needed + Provide exceptional customer service to ensure a positive experience for all prospective customers
Qualifications
* 1-2 years of experience in a customer service or marketing role
- Strong communication and interpersonal skills, with the ability to interact with people of all ages
- Proficient in using social media platforms and basic graphic design tools
- Excellent organizational and time management skills
Skills and Competencies
* Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficient in using social media platforms and basic graphic design tools
- Excellent organizational and time management skills
- Ability to analyze customer data and feedback to inform marketing decisions
- Strong community outreach and engagement skills
Career Growth Opportunities and Learning Benefits
* Opportunities for career growth and development within arenaflex
- Access to specialized training in our advanced and unique British Swim School approach
- Exciting opportunities with our Customer Service Team, even if you're not in the pool
- Opportunities to participate in local community events and outreach initiatives
Work Environment and Company Culture
* Flexible, hybrid remote arrangement for this position
- Collaborative and dynamic work environment
- Passionate team that's dedicated to making a difference in our communities
- Opportunities for career growth and development
Compensation, Perks, and Benefits
* Competitive salary
- Flexible schedule
- Opportunities for career growth and development
- Access to specialized training in our advanced and unique British Swim School approach
- Exciting opportunities with our Customer Service Team, even if you're not in the pool
- Opportunities to participate in local community events and outreach initiatives
How to Apply
If you're a dynamic and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity at arenaflex. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
Ready for an Easy Start?
This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now and join our team at arenaflex! Apply To This Job Apply for this job